Program Administrator

Company Description The NYU School of Professional Studies (NYU SPS) is a leading institution for applied professional education, offering a wide range of graduate, undergraduate, associate, and non-degree programs. Rooted in a history of training returning World War II veterans, the School continues to focus on career-oriented learning that prepares students for evolving industry needs. NYU SPS hosts some of the world’s largest and most prestigious industry conferences, providing strong connections to leaders in fields such as real estate and hospitality. Students gain exceptional access to experts through guest lectures, site visits, conferences, and global field experiences. A robust alumni network of more than 31,000 professionals worldwide offers additional opportunities for mentorship, collaboration, and career advancement.Role Description The Program Administrator is a full-time, on-site role (60%-80% on-site) located in New York, NY, supporting the effective administration of academic and professional programs at NYU SPS. In this role, the individual manages daily program operations, including scheduling courses and events, coordinating classrooms and resources, and maintaining accurate program records for the High School Programs Team and collaborates with other non-credit and custom programs that may overlap. The Program Administrator serves as a primary point of contact for students, faculty, and external partners, providing timely information, responding to inquiries, and assisting with program-related issues. Responsibilities include tracking enrollment and program metrics, preparing reports, supporting budgeting and purchasing activities, and ensuring compliance with school and university policies. The role also involves collaborating with academic leadership on program improvements, assisting with marketing and outreach efforts, and contributing to a welcoming, inclusive environment for all members of the NYU SPS community.QualificationsStrong organizational, time management, and project coordination abilities to oversee multiple programs and deadlines.Excellent written and verbal communication skills for interacting with students, faculty, staff, and external stakeholders.Proficiency with office productivity tools and database or student information systems; comfort learning new software as needed.Demonstrated attention to detail and accuracy in handling records, reports, and administrative processes.Ability to work collaboratively in a diverse, fast-paced academic environment and provide high-quality customer service.Bachelor’s degree in education, administration, or a related field, or equivalent combination of education and experience.Experience in higher education administration, program coordination, or student services is highly beneficial.Commitment to equity, inclusion, and non-discriminatory practices in supporting students, faculty, and colleagues.