Program Assistant / Workshop Assistant / Training Assistant

🌟 We’re Hiring: Program Assistant / Workshop Assistant / Training Assistant📍 Location: United Arab Emirates (Remote)🕒 Employment Type: Part-Time💼 Experience Level: Mid-Level to Senior🌐 Work Arrangement: Fully RemoteAbout UsWe are a professional learning and development organization supporting training programs, workshops, seminars, webinars, and corporate education initiatives. Our teams coordinate instructors, participants, clients, speakers, suppliers, and internal stakeholders to deliver organized and engaging learning experiences.We value professionalism, communication, organization, reliability, and continuous improvement. We are looking for a proactive professional who can provide dependable administrative and operational support across the full training lifecycle.The RoleWe are seeking an experienced Program Assistant / Workshop Assistant / Training Assistant to support program coordination, participant administration, trainer communication, scheduling, training materials, virtual sessions, and workshop logistics.The ideal candidate is highly organized, detail-oriented, service-focused, and comfortable managing multiple programs, participants, trainers, schedules, and deadlines.Key ResponsibilitiesSupport the planning and administration of training programs, workshops, seminars, webinars, and professional-development sessions.Maintain program calendars, training schedules, session plans, task trackers, and administrative checklists.Coordinate participant registration, enrollment, attendance confirmation, reminders, and follow-up communications.Respond professionally to participant inquiries regarding schedules, access, requirements, materials, and program procedures.Coordinate with trainers, instructors, facilitators, speakers, consultants, and subject-matter experts.Confirm trainer availability, session requirements, presentation materials, and supporting resources.Prepare agendas, participant lists, attendance sheets, handouts, certificates, feedback forms, and other program documents.Organize and distribute approved training materials before and after sessions.Coordinate virtual training sessions through Zoom, Microsoft Teams, Google Meet, or comparable platforms.Assist with online session setup, participant access, technical checks, recordings, and basic troubleshooting.Coordinate physical workshop logistics including venues, rooms, seating, registration, signage, equipment, catering, and supplies where applicable.Liaise with approved venues, audiovisual providers, printing companies, caterers, and training suppliers.Request and compare approved supplier quotations and track confirmations, deliveries, invoices, and contracts.Maintain accurate participant, trainer, attendance, completion, and program records.Monitor registrations, attendance rates, cancellations, withdrawals, session capacity, and outstanding requirements.Send reminders and follow-up communications to participants, trainers, and relevant stakeholders.Coordinate approved schedule changes, postponements, substitutions, and participant transfers.Assist participants with onboarding to learning platforms and explain basic access and submission procedures.Support assessments, examinations, evaluations, feedback collection, and certification administration where required.Prepare participant feedback summaries and assist program managers with quality-improvement initiatives.Assist with invoices, purchase orders, payment documentation, and approved program expense tracking.Prepare regular reports covering registrations, attendance, completion, feedback, supplier status, and outstanding actions.Support corporate training programs and customized learning sessions for clients.Maintain organized digital and physical program files and ensure required documentation is current.Handle routine participant concerns professionally and escalate complex academic, technical, contractual, or safeguarding matters.Maintain confidentiality of participant, trainer, client, assessment, and organizational information.Follow company policies, data-protection requirements, health and safety procedures, training standards, and applicable UAE regulations.Identify opportunities to improve program administration, participant experience, training logistics, communication, and operational efficiency.RequirementsBachelor’s degree or equivalent qualification in Education, Training & Development, Business Administration, Human Resources, Communications, Hospitality, or a related field is preferred.3+ years of professional experience in training coordination, program administration, education, workshops, events, HR, learning and development, or a related field is preferred.Experience supporting training programs, workshops, seminars, webinars, or corporate learning initiatives is advantageous.Strong understanding of participant registration, scheduling, attendance management, training documentation, and event logistics.Excellent spoken and written English communication skills.Additional languages such as Arabic, Hindi, Urdu, Mandarin, French, Russian, or German are advantageous.Strong organizational, communication, multitasking, coordination, and follow-up skills.Excellent attention to detail when managing schedules, records, materials, attendance, and deadlines.Ability to coordinate multiple programs, trainers, participants, and suppliers simultaneously.Friendly, patient, professional, and service-oriented approach.Strong problem-solving skills and ability to remain calm when handling last-minute changes.Proficiency in Microsoft Excel, Word, PowerPoint, Outlook, Google Workspace, Zoom, Microsoft Teams, and learning-management systems.Experience with Moodle, Canvas, Blackboard, TalentLMS, Salesforce, event platforms, or comparable systems is advantageous.Experience supporting remote, hybrid, or international training programs is advantageous.UAE or GCC experience in corporate training, education, professional development, hospitality, or events is advantageous.Training, L&D, project management, education, or administrative certifications are advantageous but not required.What We OfferFlexible part-time working opportunities within a professional learning and development environment.Competitive compensation aligned with experience, training coordination expertise, and responsibilities.Opportunity to develop expertise across program administration, workshops, corporate training, participant services, learning operations, and event coordination.Exposure to trainers, instructors, corporate clients, professionals, learners, educational partners, and diverse training programs.Professional development opportunities and continuous learning in learning technology, program management, training operations, and participant experience.A collaborative and supportive environment where organization, communication, reliability, continuous learning, and high-quality training experiences are highly valued.