Program Assistant / Workshop Assistant / Training Assistant

🌟 We’re Hiring: Program Assistant / Workshop Assistant / Training Assistant📍 Location: United Arab Emirates (Remote)🕒 Employment Type: Part-Time💼 Experience Level: Mid-Level to Senior🌐 Work Arrangement: Fully RemoteAbout UsWe are a learning and professional-development organization supporting training programs, workshops, seminars, corporate learning, and skills-development initiatives. Our teams coordinate trainers, participants, clients, speakers, technology providers, and internal stakeholders to deliver well-organized and engaging learning experiences.We value organization, communication, reliability, continuous learning, and participant satisfaction. We are looking for a proactive professional who can provide dependable administrative and operational support throughout the training lifecycle.The RoleWe are seeking an experienced Program Assistant / Workshop Assistant / Training Assistant to support program administration, workshop coordination, participant registration, trainer communication, scheduling, materials preparation, and training logistics.The ideal candidate is organized, detail-oriented, service-focused, and comfortable managing multiple sessions, participants, trainers, deadlines, and administrative requirements.Key ResponsibilitiesSupport the planning and administration of training programs, workshops, seminars, webinars, and professional-development sessions.Maintain program schedules, training calendars, session plans, task trackers, and administrative checklists.Coordinate participant registration, enrollment, attendance confirmation, reminders, and communications.Respond to participant inquiries regarding schedules, locations, online access, requirements, materials, and program procedures.Coordinate with trainers, instructors, facilitators, speakers, consultants, and subject-matter experts.Confirm trainer availability, session schedules, presentation requirements, and supporting materials.Prepare training agendas, participant lists, attendance sheets, handouts, certificates, feedback forms, and other program documents.Organize and distribute approved training materials before and after sessions.Coordinate virtual training sessions using Zoom, Microsoft Teams, Google Meet, or comparable platforms.Assist with online session setup, participant access, technical checks, recordings, and basic troubleshooting.Coordinate physical workshop logistics including rooms, seating, registration desks, signage, equipment, catering, and training supplies where applicable.Liaise with venues, caterers, audiovisual providers, printing companies, and other approved training suppliers.Request and compare quotations for approved training-related products and services.Track supplier confirmations, deliveries, invoices, contracts, and outstanding requirements.Maintain accurate participant, trainer, program, attendance, and completion records.Monitor registration numbers, attendance rates, cancellations, withdrawals, and session capacity.Send reminders and follow-up communications to participants and trainers.Coordinate approved schedule changes, session postponements, substitutions, and participant transfers.Assist participants with onboarding to learning platforms and explain basic access and submission procedures.Support assessments, examinations, feedback, evaluations, and certification administration where required.Collect participant feedback and prepare summaries for program managers.Prepare reports covering registrations, attendance, completion, feedback, and program activity.Assist with invoices, purchase orders, payment documentation, and program expense tracking.Support corporate training programs and customized learning sessions for clients.Handle routine participant concerns professionally and escalate complex academic, contractual, technical, or safeguarding matters appropriately.Maintain confidentiality of participant, trainer, client, assessment, business, and organizational information.Follow company policies, data-protection requirements, health and safety procedures, training standards, and applicable UAE regulations.Identify opportunities to improve program administration, participant experience, training logistics, communication, and operational efficiency.RequirementsBachelor’s degree or equivalent qualification in Education, Training & Development, Business Administration, Human Resources, Communications, Hospitality, or a related field is preferred.3+ years of professional experience in training coordination, program administration, education, workshops, events, HR, learning and development, or a related role is preferred.Experience supporting training programs, workshops, seminars, webinars, or professional-development initiatives is advantageous.Strong understanding of participant registration, scheduling, attendance management, training documentation, and event logistics.Excellent spoken and written English communication skills.Additional languages such as Arabic, Hindi, Urdu, Mandarin, French, Russian, or German are advantageous.Strong organizational, communication, multitasking, coordination, and follow-up skills.Excellent attention to detail when managing schedules, participant records, materials, attendance, and deadlines.Ability to coordinate multiple sessions, trainers, participants, and suppliers simultaneously.Friendly, patient, and professional approach to participant and trainer support.Strong problem-solving skills and ability to remain calm when handling last-minute changes.Proficiency in Microsoft Excel, Word, PowerPoint, Outlook, Google Workspace, Zoom, Microsoft Teams, and learning-management or registration systems.Experience with Moodle, Canvas, Blackboard, TalentLMS, Salesforce, event platforms, or comparable systems is advantageous.Experience supporting remote, hybrid, or international training programs is advantageous.UAE or GCC experience in corporate training, education, hospitality, professional development, or events is advantageous.Training, L&D, project management, education, or administrative certifications are advantageous but not required.What We OfferFlexible part-time working opportunities within a professional learning and development environment.Competitive compensation aligned with experience, training coordination expertise, and responsibilities.Opportunity to develop expertise across program administration, workshops, corporate training, participant services, learning operations, and event coordination.Exposure to trainers, instructors, corporate clients, professionals, learners, educational partners, and diverse training programs.Professional development opportunities and continuous learning in learning technology, program management, training operations, and participant experience.A collaborative and supportive environment where organization, communication, reliability, continuous learning, and high-quality training experiences are highly valued.