Program Assistant / Workshop Assistant / Training Assistant

🌟 We’re Hiring: Program Assistant / Workshop Assistant / Training Assistant📍 Location: United Arab Emirates (Remote)🕒 Employment Type: Part-Time💼 Experience Level: Mid-Level to Senior🌐 Work Arrangement: Fully RemoteAbout UsWe are a professional learning, training, and program-support organization helping businesses, teams, educators, and participants coordinate workshops, training sessions, development programs, and learning activities. Our teams focus on smooth program delivery, clear communication, accurate administration, and positive participant experiences.We value organization, professionalism, responsiveness, collaboration, and continuous improvement. We are looking for a proactive program-support professional who can coordinate multiple activities while keeping participants, trainers, schedules, and documentation well organized.The RoleWe are seeking an experienced Program Assistant / Workshop Assistant / Training Assistant to support training programs, workshops, seminars, learning sessions, participant administration, scheduling, materials preparation, and program coordination.The ideal candidate is organized, detail-oriented, communicative, and comfortable coordinating multiple sessions, participants, trainers, documents, and deadlines.Key ResponsibilitiesSupport the planning and administration of training programs, workshops, seminars, webinars, and learning activities.Coordinate program schedules, session calendars, participant lists, venues, virtual meeting rooms, and session logistics.Assist trainers, facilitators, instructors, speakers, and program managers with administrative requirements.Prepare agendas, schedules, attendance sheets, participant materials, presentations, handouts, forms, and session documents.Coordinate participant registration, confirmations, reminders, attendance, and post-session communications.Maintain accurate participant profiles, enrollment information, contact details, attendance records, and program histories.Respond to routine participant inquiries regarding schedules, registration, session access, materials, and program procedures.Send approved invitations, reminders, instructions, feedback forms, certificates, and follow-up communications.Monitor registration deadlines, attendance requirements, assignments, feedback submissions, and outstanding participant actions.Assist with virtual training sessions by coordinating meeting links, access instructions, breakout-room arrangements, recordings, and technical support requests.Coordinate physical workshop logistics including room setup, seating, equipment, refreshments, signage, and learning materials where applicable.Liaise with venues, suppliers, technology providers, trainers, speakers, and other approved service partners.Prepare and organize training materials and ensure required documents are available before each session.Assist with printing, scanning, digital distribution, uploading, and archiving of program documents.Track workshop and training attendance and maintain accurate completion records.Assist with issuing participation certificates, completion confirmations, and approved program documentation.Collect participant feedback, evaluation forms, surveys, and suggestions after sessions.Compile feedback and prepare summaries for program managers and trainers.Maintain program trackers covering registrations, attendance, completion, feedback, and outstanding tasks.Prepare daily, weekly, and monthly reports on program activity, participation, scheduling, and operational status.Assist with invoices, purchase orders, supplier documentation, trainer payments, and other approved administrative records.Coordinate with finance teams regarding training-related expenses and supporting documentation.Assist with participant onboarding and orientation activities.Support changes to schedules, cancellations, rescheduling, substitutions, and participant transfers.Maintain organized electronic and physical filing systems for program records, participant documents, training materials, and correspondence.Protect confidential participant, employee, trainer, commercial, and organizational information.Respond professionally to routine complaints and escalate complex participant or program issues to the appropriate supervisor.Support quality checks, internal reviews, program audits, and compliance documentation.Follow company policies, training procedures, data-protection requirements, health and safety standards, and applicable UAE regulations.Identify opportunities to improve participant communication, workshop logistics, training administration, scheduling, and overall program efficiency.RequirementsBachelor’s degree or equivalent qualification in Education, Training & Development, Business Administration, Human Resources, Communications, Hospitality, or a related field is preferred.3+ years of professional experience in training coordination, program administration, workshop support, education, events, HR, or administrative operations is preferred.Experience supporting training sessions, workshops, seminars, webinars, or professional-development programs is advantageous.Strong understanding of program administration, participant coordination, scheduling, documentation, and event logistics.Excellent spoken and written English communication skills.Additional languages such as Arabic, Hindi, Urdu, Mandarin, French, or Russian are advantageous.Strong organizational, multitasking, prioritization, and follow-up skills.Exceptional attention to detail when managing schedules, participant information, attendance, and program documentation.Ability to coordinate multiple sessions, trainers, participants, and deadlines simultaneously.Strong customer-service and interpersonal skills with a professional and helpful approach.Ability to remain calm and responsive when handling last-minute program changes or participant requests.Proficiency in Microsoft Excel, Word, PowerPoint, Outlook, Google Workspace, Zoom, Microsoft Teams, and learning-management systems.Experience with Moodle, Canvas, Blackboard, Cornerstone, TalentLMS, Salesforce, or comparable platforms is advantageous.UAE or GCC experience in corporate training, education, hospitality, HR, events, or professional services is advantageous.Experience supporting remote and international participants is advantageous.Training, HR, project-management, learning-and-development, or event-management certifications are advantageous but not required.What We OfferFlexible part-time remote working opportunities within a professional training and program-support environment.Competitive compensation aligned with experience, program coordination expertise, and training-administration responsibilities.Opportunity to develop expertise across training coordination, workshop administration, participant support, event logistics, learning technology, and program operations.Exposure to trainers, facilitators, corporate clients, participants, educational partners, and diverse professional-development programs.Professional development opportunities and continuous learning in learning technology, program management, training operations, and participant experience.A collaborative environment where organization, professionalism, communication, responsiveness, accuracy, and continuous improvement are highly valued.