Program Coordinator - Enterprise

About the Company

Emeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world. It does this by collaborating with more than 65 top-tier universities across the United States, Europe, Latin America, Southeast Asia, India and China. Emeritus’ short courses, degree programs, professional certificates, and senior executive programs help individuals learn new skills and transform their lives, companies and organizations. Its unique model of state-of-the-art technology, curriculum innovation, and hands-on instruction from senior faculty, mentors and coaches has educated more than 250,000 individuals across 80+ countries.Founded in 2015, Emeritus, part of Eruditus Group, has more than 2,000 employees globally and offices in Mumbai, New Delhi, Shanghai, Singapore, Palo Alto, Mexico City, New York, Boston, London, and Dubai. Following its $650 million Series E funding round in August 2021, the Company is valued at $3.2 billion, and is backed by Accel, SoftBank Vision Fund 2, the Chan Zuckerberg Initiative, Leeds Illuminate, Prosus Ventures, Sequoia Capital India, and Bertelsmann.Role Overview:We are looking for a structured, detail-oriented Project Coordinator to support the delivery of learning and leadership development programs for our enterprise clients. You will own faculty scheduling and program administration, including Statements of Work (SOWs) and Purchase Orders (POs), so that the Project Managers can focus on client engagement and delivery.This role suits someone who enjoys keeping many moving parts organised, works well with tools and data, and wants to grow into a project or engagement management role.

Key Responsibilities

Faculty & Calendar Management:Own and maintain the faculty calendar across all active learning programs, including availability, bookings and session confirmations.Coordinate with faculty, facilitators and coaches on session details, program materials and delivery requirements.Manage schedule changes, rescheduling and conflicts across multiple concurrent programs and time zones.Serve as the day-to-day point of contact for faculty before, during and after program delivery.Commercial Administration (SOW & PO):Prepare and track Statements of Work (SOWs) for faculty, facilitators and vendors engaged on learning programs.Raise Purchase Orders (POs) and follow them through approval in line with internal finance processes.Coordinate with Finance and Procurement on invoices, payments and reconciliations.Maintain an accurate tracker of SOWs, POs, invoices and payment status for each program.Program Coordination & Delivery Support:Support Project Managers with program planning, timelines, milestones and delivery logistics.Coordinate virtual, hybrid and in-person sessions, including platform setup, attendance tracking and logistics.Maintain program documentation, trackers and records so delivery stays transparent and audit-ready.Prepare status updates, reports and dashboards for internal teams and stakeholders.Work with consulting, operations, finance and technology teams to resolve issues and keep programs on track.Identify opportunities to standardise and automate admin processes, including through AI and productivity tools.Must-Have RequirementsBachelor's degree in any discipline.2–4 years of experience in project coordination, program operations, academic or executive education administration, or L&D operations.Hands-on experience managing calendars and schedules across multiple stakeholders.Working knowledge of SOW, PO, invoicing and vendor payment processes.Strong proficiency in MS Office, especially Excel (trackers, pivots, lookups) and PowerPoint.Comfort with collaboration and project management tools such as Teams, Zoom, Trello, Asana or Monday.com.Strong attention to detail, organisation and follow-through.Clear written and verbal communication, with the confidence to work with faculty and senior stakeholders.Ability to manage multiple programs and shifting priorities at the same time.Emeritus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.