Program Manager

Job Description

Role OverviewThe Program Manager, Remote Services is responsible for driving and coordinating the activities for the successful planning, initiation, development, and execution of Remote Services and development projects related to Controls and Tuning Service Engineering initiatives.This position will be responsible for program portfolio reporting to leadership and maintaining technical and commercial relationships with both internal stakeholders, external strategic technical partners, and customers.Key ResponsibilitiesCoordinate Program Management activities associated with Remote Services, Simulation products and services, and other initiatives.Lead engineering and technical experts in developing product and services development roadmaps in accordance with Controls and Tuning Service Engineering directives.Coordinate products and services information with Sales and other parts of the organization including, tendering, scope of supply, cost sheets, BOM etc.…Create annual budgets for programs – CAPEX, OPEX, investment / R&D as well as mid- term budget re-allocations.Project portfolio reporting; including financials, and development progress vs plan.Coordinate with others, as required, to organize necessary resources for the development and implementation of Remote Services and other Controls and Tuning Service Engineering solutions.Effectively facilitate meetings.Participate in marketing initiatives.Support product and service overview meetings and deliver presentations.Business travel (approximately 25%) by land and/or air, as needed.Perform other such duties as may be required.Other Duties and ResponsibilitiesComply with all safety policies, practices and procedures, reporting all unsafe activities to Management and/or Human Resources.Be proficient in the use of Microsoft Office products (Word, Excel, and PowerPoint), Adobe Acrobat, and overall computer navigational skills.Participate in proactive team efforts to achieve departmental and company goals.Contribute to building a positive team spirit.Communicate effectively with all levels of employees.Protect confidential information by not communicating, disclosing to, or using for benefit of 3rd parties.Maintain the highest degree of honesty and integrity at all times.Requirements

• Education and/or Experience: Bachelor’s degree in a technical discipline (Engineering or Computer Science) from a four-year college or university or technical institution and at least five (5) years related experience in power generation program management with experience with multi-program portfolio’s is preferred. Project Management Professional (PMP)® certification or equivalent a PLUS.
• Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Mathematical Skills: Ability to work with mathematical concepts such as probability and statistical inference, and finance methods (ROI, NPV). Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
• Computer Skills: SharePoint, Windows Operating Systems, Microsoft Office Suite, Visio, SharePoint, SAP ( a PLUS), process flowcharts etc
• The ideal candidate will be an energetic, self-starter with a passion for driving program success, possess basic knowledge of industrial control systems, computer networking, and cybersecurity topics.
• Must be legally authorized to work in the United States on a permanent basis and must not require employer immigration sponsorship, now or in the future.Physical & Safety RequirementsPhysical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to stand, walk, bend, talk and hear.The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.The employee is occasionally exposed to toxic or caustic chemicals. The employee’s working environment maybe loud.The employee may be required to adhere to Mitsubishi Power and customer safety procedures including but not limited to, the use of personal protection equipment (hardhat, safety glasses, goggles, hearing and fall protection).Client supports 365/24/7 service operations for internal and external customers with a mission of providing reliable and excellent customer service as needed and all employees will adhere to this mission