Program Manager – Transformation & Delivery

Program Manager – Transformation & DeliveryRole OverviewWe are looking for an experienced Program Manager – Transformation & Delivery to lead complex, cross-functional transformation programs from mobilisation through execution and benefits realisation.The role will be responsible for end-to-end program delivery, governance, stakeholder management, resource planning, risk and dependency management, and ensuring that initiatives achieve defined business outcomes. The ideal candidate will have strong experience managing large-scale transformation initiatives involving data, analytics, automation, and technology.Key Responsibilities1. End-to-End Program DeliveryLead complex, cross-functional programs from initiation and mobilisation through delivery and closure.Own program scope, milestones, deliverables, acceptance criteria, quality, risks, and dependencies.Establish clear delivery plans, timelines, milestones, and success measures.Coordinate multiple workstreams and ensure alignment with overall program objectives.Track progress and proactively address delivery risks and deviations.2. Enterprise Mobilisation & GovernanceEstablish program structures, governance frameworks, operating rhythms, and delivery controls.Set up governance forums, steering committee meetings, status reviews, and executive reporting mechanisms.Drive alignment across multiple business units, functions, and entities.Maintain program documentation, RAID logs, action trackers, and governance dashboards.Ensure adherence to agreed delivery standards, processes, and quality controls.3. Stakeholder & Escalation ManagementBuild and maintain strong relationships with senior business, technology, and functional stakeholders.Facilitate discussions on strategic priorities, program risks, dependencies, and delivery challenges.Manage escalations and drive timely resolution of critical issues.Communicate program status, risks, dependencies, and key decisions clearly to leadership.Ensure effective collaboration across cross-functional and geographically distributed teams.