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Project & Client Coordination Intern

Hans Creation · Pune Division, Maharashtra, India

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We are looking for a Project & Client Coordination Intern to join our Pune office. This is a 6-month, full-time, on-site internship for candidates who are interested in client communication, project coordination, requirement understanding, team coordination, and ensuring that projects remain on track.The role involves working closely with clients and internal teams to understand requirements, coordinate tasks, track project progress, follow up on deadlines, attend meetings, identify issues, and ensure that commitments and deliverables are completed on time.The candidate will act as an important coordination point between the client and internal teams, helping ensure that requirements are clearly understood, tasks are assigned and followed up, blockers are identified, and communication remains clear throughout the project.This role is primarily focused on project coordination, client communication, requirement understanding, follow-up, and execution tracking. It is not a data analyst or Power BI-focused role.Based on performance during the internship, the role may be converted to a full-time position, with the salary and employment terms discussed at the time of conversion.

Responsibilities

Project Coordination & Tracking* Track ongoing client projects, tasks, milestones, priorities, and deadlines.* Ensure that project activities are progressing according to the agreed timelines.* Coordinate with internal teams to ensure assigned tasks are understood and progressing as expected.* Follow up with team members regarding pending tasks, deadlines, dependencies, and deliverables.* Maintain clear visibility of completed, ongoing, and pending work.* Identify potential delays or blockers and bring them to the attention of the relevant team members or manager.* Ensure important client commitments and deliverables are followed through to completion.Client Coordination* Communicate with clients to understand their requirements, expectations, priorities, and concerns.* Attend client meetings and actively participate in requirement and project discussions.* Maintain regular communication with clients regarding project progress, pending requirements, timelines, and updates.* Collect required information, content, approvals, feedback, credentials, and other dependencies from clients.* Communicate project updates, limitations, dependencies, and timelines clearly and professionally.* Coordinate between clients and internal teams when issues or clarification are required.* Ensure client expectations remain aligned with actual project progress.Requirement Understanding & Documentation* Understand client requirements and clarify any points that are unclear before work begins.* Ask relevant questions to understand the actual requirement, priority, expected outcome, and timeline.* Convert discussions and requirements into clear and actionable tasks for the relevant internal teams.* Document important requirements, decisions, changes, and action items from meetings.* Ensure changes in requirements are communicated to the appropriate team members.* Maintain proper records of important project information and pending items.Meeting & Action-Item Management* Attend internal and client meetings related to ongoing projects.* Take notes and document important discussions, decisions, and requirements.* Create and track action items after meetings.* Identify the person responsible for each action item and follow up until completion.* Ensure important decisions and commitments discussed during meetings are communicated to the relevant teams.* Track pending client and internal-team actions.Problem Solving & Ownership* Identify delays, blockers, communication gaps, or dependencies that may affect project delivery.* Coordinate with the relevant team members to understand and resolve issues.* Follow up on issues until they are resolved rather than simply reporting them.* Handle unexpected client situations with a professional and solution-oriented approach.* Escalate important or unresolved issues to the manager at the appropriate time.* Proactively identify potential problems before they affect project timelines or client relationships.* Take ownership of coordination-related issues from identification through resolution.Business Understanding & Improvement* Develop an understanding of the client's business, objectives, processes, and challenges.* Understand how the project or solution being delivered contributes to the client's business.* Identify opportunities where technology, automation, digital marketing, or other company services may provide additional value.* Share relevant observations or ideas with the manager and internal teams.* Continuously learn about client industries, business requirements, and changing customer needs.

Qualifications

Location: Erandwane, Pune, MaharashtraTimings: 9:30 AM – 6:30 PMWorking Days: Monday to Friday + Alternate SaturdayInternship Duration: 6 MonthsFull-Time Opportunity:Based on performance during the internship, the candidate may be offered a full-time position.

Salary and employment terms will be discussed at the time of conversion.