Project Manager, Client Partnerships

About FavoredFavored is a leading full-service social video commerce company that helps brands and creators drive discovery, engagement, GMV, and broader business impact through scaled video content. The company combines technology, data, analytics, and creative expertise to power high-performing social commerce programs. As TikTok Shop’s 2026 Partner of the Year and a Platinum Level partner, Favored supports top-tier sellers and leading events on the platform. With over 1 million creator affiliates in its network and dedicated relationships with top performers, Favored delivers extensive creator and livestream shopping activations from studios in Los Angeles, New York, and London. Its proprietary live commerce technology and AI-powered tools provide clients in beauty, apparel, and home goods with measurable competitive advantages and support for new product development.About the RoleWe're looking for a proactive, highly organized project manager to keep our live team and our brand clients moving in lockstep. You'll own the timelines behind everything we put on air, including product launches, daily shows, special event streams, live pop-ups, and new product campaigns. You'll make sure every deadline is tracked, every action item has an owner, and nothing falls through the cracks.This role is for someone who doesn't wait to be asked. You'll follow up with teammates and clients alike, flag risks before they become problems, and keep the whole operation on schedule in a fast-moving environment where the show goes live whether we're ready or not.What You'll DoOwn the end-to-end project plan for client deliverables across launches, daily shows, special event shows, live pop-ups, and new product campaigns.Build and manage internal and external timelines for new client launches, holding both the internal team and brand partners accountable to key dates.Run weekly team meetings: set agendas, facilitate, document decisions, and assign action items with clear owners and due dates.Follow up proactively on open items until they're closed, and escalate risks early.Maintain accurate calendars and schedules for TikTok Live shows and video shoots, making sure the right people, products, and resources are in place at the right time.Organize and maintain run-of-show documents, shared production calendars with clients, and project files so the team always has a single source of truth.Serve as a day-to-day point of contact for brand clients, ensuring timely, clear responses to inquiries.Keep clients on track with the inputs we need from them, including approvals, product, assets, and feedback, by the dates we need them.Document, organize, and maintain brand client feedback, and make sure it's reflected in future shows.Respond quickly to day-of live show communications and help resolve issues in real time.Manage guest creator and host relationships: send contracts, share day-of logistics, communicate video hooks and concepts, and deliver promotional videos to the brand ahead of each show.Be on-site in the studio to support hosts, guests, and brand partners during live shows and events.Help improve our workflows, templates, and processes as the team and client roster grow.What You Bring2 - 3+ years of project management, account management, or production coordination experience, ideally at an agency or in a client-services environment.A proven track record of managing multiple projects and deadlines at once without dropping details.A proactive, follow-through mindset. You're comfortable nudging colleagues and clients to keep things on schedule.Strong written and verbal communication skills, with the confidence to manage client expectations.Comfort with project management and scheduling tools (e.g., Asana, Monday, Notion, Google Workspace, or similar).Calm under pressure and adaptable in a live, real-time environment.Availability to work in-office and occasionally support evening or weekend shows and events.Nice to HaveExperience with TikTok Shop, TikTok LIVE, or other live shopping platforms.Background in e-commerce, influencer marketing, or creator management.Familiarity with beauty, home, or consumer product brands.PMP, CAPM, or other project management training.Compensation and BenefitsFull-time role with Annual Salary Range: $74,000 - $81,000Health, dental, and vision benefits401kUnlimited PTO