Project Manager

Company Summarydopamine is a creative agency based in Riyadh with a wide range of knowledge and capability in the creative industry.Our foundation is built on boldness and innovation. We are a team of visionaries, strategists, designers, and storytellers, united by the belief that creativity can transform businesses. At dopamine, crazy ideas spark brilliance, and unconventional approaches become meaningful campaigns. Our environment thrives on collaboration, energy, and purpose, driving us to always deliver impact with creativity.Position SummaryAs a Project Manager at dopamine, you will be both a project leader and a client partner. This dual role requires you to manage project lifecycles while also acting as the main point of contact for clients. You will coordinate internally with creative and technical teams and externally with clients to ensure projects are delivered on time, on budget, and to the highest creative and strategic standards.You will not only track progress and manage deliverables, but also build strong relationships, follow up proactively, and ensure smooth communication between all parties. Your role is essential in balancing internal project efficiency with external client satisfaction.Project Manager Responsibilities1. Project Planning & Execution• Translate client briefs into structured project plans with timelines, budgets, and deliverables.• Define project scope, objectives, and KPIs aligned with client and agency goals.• Monitor progress and resolve risks or issues to keep projects on track.• Ensure final deliverables meet dopamine’s creative standards and client.2. Client Servicing & Relationship Management• Act as the primary contact point for clients throughout the project.• Build strong relationships based on trust, responsiveness, and consistent follow-up.• Conduct regular check-ins, status updates, and review sessions with clients.• Understand client objectives and ensure deliverables align with both creative and strategic needs.• Handle feedback constructively and ensure it is translated into actionable next steps without compromising creative quality.3. Internal & External Communication• Act as the bridge between clients and internal teams (creative, production, and technical).• Facilitate smooth information flow, ensuring clear expectations for deliverables and timelines.• Support the preparation of technical proposals, capabilities decks, tender documents, and client pitches alongside the creative and strategy teams.• Control the quality, compliance, and accuracy of deliverables submitted to clients, especially in tender processes, ensuring all requirements are met before submission.• Use and manage the Etimad platform (and similar systems) to upload tenders, track submissions, and identify new business opportunities.• Participate in pitching sessions and presentations, representing Dopamine’s ability to deliver and ensuring alignment with client expectations.• Maintain accurate documentation of communications, feedback, proposals, and project records.4. Budget & Resource Management• Track project budgets, expenses, and billing to ensure financial alignment.• Support financial forecasting, invoicing, and reporting in coordination with management.• Optimize allocation of resources across simultaneous projects.5. Process & Quality Assurance• Ensure project deliverables are submitted on time, to spec, and aligned with client goals.• Oversee documentation and reporting of all project activities via Dopamine systems.• Conduct post-project reviews to evaluate performance and improve processes.Qualifications• Bachelor’s degree in Project Management, Business, Marketing, Communications, or related field.• 3+ years of proven experience in project management and/or client servicing within a creative, digital, or marketing agency.• Strong relationship-building skills with the ability to influence and engage clients at all levels.• Excellent communication skills in both English and Arabic.• Strong organizational, multitasking, and problem-solving abilities.• Proven track record of managing multiple accounts/projects simultaneously.• Proficiency in project management tools (Asana, Trello, Monday.com, or equivalent).• Familiarity with creative workflows, production cycles, and digital platforms.• Professional software skills in:▪ Windows / macOS▪ Microsoft Office / Google Workspace.▪ Email Communication▪ Project Management systems▪ English & Arabic Language Speaking/Writing.What We Offer ..• A dynamic and creative work environment.• Opportunities for professional growth and development.• Competitive salary and performance bonuses.• A collaborative and supportive team culture.