QA Analyst, Keeper App (Backend & Platform)

Keeper Security is hiring a talented QA Analyst to join our Keeper App team and focus on testing the backend systems that power Keeper’s enterprise applications, including EPM, Vault and Admin Console. This is a 100% remote position, with an opportunity to work a hybrid schedule for candidates based in the El Dorado Hills, CA or Chicago, IL metro areas.Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally. Keeper is published in 23 languages and sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and play a critical role in ensuring the quality, scalability and security of Keeper’s core backend platform.About KeeperKeeper Security is one of the fastest-growing cybersecurity software companies that protects thousands of organizations and millions of people in over 150 countries. Keeper is a pioneer of zero-knowledge and zero-trust security built for any IT environment. Its core offering, KeeperPAM®, is an AI-enabled, cloud-native platform that protects all users, devices and infrastructure from cyber attacks. Recognized for its innovation in the Gartner Magic Quadrant for Privileged Access Management (PAM), Keeper secures passwords and passkeys, infrastructure secrets, remote connections and endpoints with role-based enforcement policies, least privilege and just-in-time access. Learn why Keeper is trusted by leading organizations to defend against modern adversaries at KeeperSecurity.com.About The RoleAs a QA Analyst on the Keeper App team, you will focus on backend quality assurance by designing and executing tests for APIs, services and databases that support Keeper’s enterprise products. You will validate data integrity, test RESTful APIs and ensure backend services perform reliably across distributed cloud environments.The ideal candidate has strong SQL skills, hands-on API testing experience and familiarity with cloud-based backend systems, microservices and modern software delivery practices.ResponsibilitiesDesign, document and execute test cases for Keeper backend services and RESTful APIsValidate MySQL queries, schema changes and data integrity across backend workflowsPerform functional, regression and integration testing on backend components supporting EPM, Vault and Admin ConsoleUse tools such as Postman, REST Assured or similar platforms to validate API behavior and support automated API testingTest system performance, scalability, reliability and fault tolerance across distributed cloud environmentsCollaborate closely with backend engineers, Product and other QA professionals to identify, troubleshoot and resolve defectsTrack and manage defects in Jira, maintain QA documentation in Confluence and report test execution through TestRailContribute automated backend and API test coverage to continuous integration and release workflowsValidate security-sensitive functionality and ensure testing supports Keeper’s quality and compliance requirementsUse AI-assisted tools such as Claude, ChatGPT or similar platforms to support test design, defect analysis, troubleshooting and documentationRequirements3+ years of QA or software testing experience with a strong focus on backend and API testingStrong SQL skills, including writing queries and validating relational dataHands-on experience with API testing tools such as Postman, REST Assured, SoapUI or similar technologiesFamiliarity with automation frameworks for backend and service-level testingExperience testing distributed, cloud-hosted systems, with AWS experience preferredStrong understanding of backend services, APIs, databases and client-server application architectureStrong problem-solving and troubleshooting skills, including the ability to isolate backend service and data issuesExperience working with Jira, TestRail, Confluence or similar QA and defect management toolsStrong written and verbal communication skills and ability to work effectively in an Agile development environmentAbility and willingness to use AI-assisted tools effectively to improve testing, troubleshooting, analysis and documentationBachelor’s degree in Computer Science, Engineering or a related field, or equivalent practical experienceDue to this role’s involvement in GovCloud environments, qualified candidates must be a U.S. Person, defined as a U.S. citizen or lawful permanent residentPreferred QualificationsFamiliarity with Java-based backend systems and microservices architectureExperience with Docker, Kubernetes and CI/CD pipelinesExperience with performance testing tools such as JMeter, Locust or similar platformsUnderstanding of secure software testing practices, encryption and identity protocols such as SAML or SCIMExperience testing cybersecurity, identity or other security-sensitive enterprise applicationsBenefitsMedical, Dental & Vision (inclusive of domestic partnerships)Employer Paid Life Insurance & Employee/Spouse/Child Supplemental lifeVoluntary Short/Long Term Disability Insurance401K (Roth/Traditional)A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc)Above market annual bonusesKeeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees.Classification: ExemptKeeper Candidate Privacy NoticeThis notice explains how Keeper Security processes your personal data during recruitment. Depending on the role and location, the Controller of personal data (the organization responsible for determining why and how personal data is processed) will be Keeper Security Inc. (US), Keeper Security EMEA Ltd. (Ireland), or Keeper Security APAC K.K (Japan). Data We CollectInformation You ProvideContact details, CV/resume, cover letterEmployment history, qualifications, work eligibilityApplication responses and uploaded documentsInformation We GenerateInterview notes, assessments, communicationsScheduling informationInformation From OthersRecruiter/referral information who submit your profileReferences (with your consent, before final offer)Public professional profilesBackground verification (post offer)Voluntary Diversity and Equal Opportunity InformationWe may ask you to voluntarily provide diversity information including race/ethnicity, gender, disability status and veteran status (US). Providing this information is optional and Keeper collects this data in order to comply with EEOC and similar requirements How We Use Your DataAssess your application and suitabilityManage interviews and recruitment workflowConsider you for other/future roles (we may seek your consent to keep your information on our systems beyond the retention period specified)Comply with employment law obligations Legal BasisLegitimate Interests (recruitment management, security and integrity of the hiring process)Contracting steps (for progressed candidates)Legal and regulatory compliance obligations; explicit consent where required Who We Share Information WithInternalHR, hiring managers, interviewers*, IT support for system administrationNote - diversity and equal opportunity data is not shared with hiring managers.Third PartiesService providers who assist with:Applicant tracking, recruitment systems and assessment providersBackground verification vendors (post offer)Recruitment agencies (where applicable)Tools to support communication, collaboration and to securely store your dataKeeper ensures that all our third parties are contractually bound to protect your personal data with adequate safeguards in place. International TransfersYour data may be accessed by Keeper entities globally as needed for the purposes of hiring and decision making. We protect any such data transfer between Keeper entities using appropriate safeguards under applicable data protection laws. SecurityWe implement appropriate technical and organizational measures to protect your data, consistent with our industry leading security standards. RetentionWe keep your data for 24 months from your last application activity, then delete or anonymize it.ExceptionsYou opt into our talent database for further retention by providing consent (extended retention)You're hired (transfers to employee records) Your RightsYou have the following rights and can contact us at the email below to exercise them:Access, correct, or delete your data, subject to applicable law and retention requirementsObject to or restrict processingWithdraw consent (where applicable)Request data portabilityLodge a complaint with your data protection authorityIf you become an employee, your rights regarding your employee record are governed by our internal Employee Privacy Notice and certain data will be retained as required under relevant laws such as employment or tax law.When you request access to your personal data, some information may be redacted if it includes the personal data of other individuals or information that we must protect in order to preserve their privacy rights. Automated DecisionsKeeper does not make hiring decisions using solely automated processing. Contact - Candidates can send privacy questions to: privacy@keepersecurity.com