QA Lead - Digital Channels Omnichannel Banking

Hiring: QA Lead - Digital Channels Omnichannel Banking (Arabic Speakers)Location: UAE (Sharjah)Notice Period: Immediate to maximum 30 days We are looking for an experienced QA Lead – Digital Channels to drive quality assurance across customer-facing digital banking platforms and omnichannel services.

Key Responsibilities

Lead end-to-end QA delivery for Internet Banking, Mobile Banking, and Digital Portals Validate omnichannel customer journeys, ensuring seamless user experience across web, mobile, and digital touchpoints Oversee testing of customer communication platforms, self-service portals, and digital service channels Manage validation of Call Center/IVR systems, Chatbots, SMS gateways, and other automated customer service channels Ensure robust integration testing across e-Channels middleware, APIs, and digital authentication platforms Drive automation initiatives and improve test coverage across digital banking applications Ensure responsive design, cross-browser, and cross-device compatibility testingExperience Required: 7–9 years of experience in Digital Banking, Mobile Application, or E-Commerce QA Minimum 3+ years leading or managing digital test execution teams Strong experience in customer-facing digital platforms and omnichannel applicationsInterested candidates may share their updated CV at kajal.samiulla@dautom.com with the subject line QA Lead – Digital Channels.