Quality & Risk Department Head

Are you passionate about healthcare quality, patient safety, and continuous improvement?Join Siloam Hospitals and take a key role in driving a culture of quality, safety, compliance, and continuous improvement across the Hospital.

What You’ll Do

Lead and develop the Quality Improvement & Patient Safety (PMKP) team, including strategies, policies, procedures, and programs.Collaborate with Department and Division Heads to establish quality priorities, indicators, improvement programs, and follow-up actions.Oversee quality indicators, data analysis, validation, reporting, and monitoring across Hospital units.Monitor the implementation of PMKP programs and promote effective communication of quality and patient safety initiatives across the Hospital.Serve as a Subject Matter Expert (SME) for quality systems, data flow, reporting, document control, and quality processes.Ensure effective document management and quality assurance in accordance with applicable standards.Lead the reporting, verification, investigation, and root-cause analysis of patient safety incidents.Conduct process reviews and audits to ensure compliance with SOPs, service standards, regulations, and accreditation requirements.Partner with Human Capital to develop and deliver Quality Improvement & Patient Safety training for employees.Work closely with the Hospital Director to prepare and present PMKP program reports and improvement plans.What We’re Looking For:Bachelor’s or Master’s Degree in Medicine, Nursing, or a related field.8–10 years of experience in a hospital setting as a doctor, nurse, ancillary, or other clinical service professional.Minimum 5 years of managerial experience in a relevant field is preferred.Strong understanding of risk management, patient safety, incident investigation, and mitigation strategies.Knowledge of quality improvement methodologies, such as Six Sigma or Lean, as well as quality measurement and reporting.In-depth knowledge of healthcare regulations, accreditation standards, and compliance requirements.