Quality Analyst

as The Quality Analyst You will be responsible for ensuring the high-quality execution of data policies, delivering targeted feedback to optimize team accuracy, and minimizing risks to help shape a positive and reliable digital environment.Key skills and experienceGood English skills in reading and gathering information from foreign customers' requirements;B2 English level required (Able to understand/read documents).Excellent verbal and written communication skills in English, with the ability to express ideas clearly and concisely.Have at least 1-year experience in customer support and service analysis;Having content-moderation-related skills is preferable;Be detail-oriented with strong analytical skills;Proficient skills with MS Office and Google Drive;Willingness to handle multi-projects;Having good communication skills is an advantage;Able to work on Holidays is preferable.ResponsibilityReview the implementation & efficiency of quality and inspection systems;Plan, conducted & monitored testing and inspection of materials and products to ensure the quality of products;Investigate customer's claims and non-conformance issues;Analyze data to identify areas for improvement in the quality systems;Develop, recommend, and monitor corrective and preventative actions;Evaluate audit findings and implement appropriate corrective action.