Quality Analyst

Key ResponsibilitiesA. Automation TestingDesign, develop, and maintain automation frameworks using Java and Selenium WebDriver.Create reusable and scalable automation scripts for web applications.Develop and maintain regression automation suites.Integrate automated testing with CI/CD pipelines.Analyze test execution results and prepare detailed defect reports.Identify opportunities to improve test coverage, framework efficiency, and QA processes.B. API TestingDesign and execute API test cases using REST Assured, Postman, or equivalent tools.Validate API functionality, integration points, security, and performance.Automate API testing and incorporate it into regression test suites.Validate JSON/XML responses and API contracts.Work with Swagger/OpenAPI specifications.C. Airline Booking / Reservation Domain TestingPerform end-to-end testing of airline reservation and booking workflows, including:Flight SearchFlight AvailabilityReservation / BookingTicketingSeat SelectionAncillary ServicesPayment ProcessingCheck-in FunctionalityBooking modifications and related workflowsWork with airline reservation systems and booking platforms.Good knowledge of GDS systems is preferred.D. Chatbot TestingTest conversational AI and chatbot applications.Validate intents, entities, conversation flows, and context retention.Verify chatbot responses across different user scenarios.Perform functional, usability, integration, and regression testing.Validate chatbot behavior for positive, negative, and edge-case scenarios.E. AI / Generative AI / LLM TestingTest Generative AI and LLM-based applications.Validate response accuracy, relevance, consistency, and reliability.Develop test scenarios covering prompt variations, edge cases, and unexpected inputs.Evaluate model responses using defined quality and performance metrics.Perform hallucination testing and response consistency validation.Support responsible AI testing, including:Bias testingToxicity testingSafety testingResponsible response validationF. CollaborationWork closely with Business Analysts, Product Owners, Developers, AI Engineers, and other QA teams.Participate in Agile ceremonies, sprint planning, reviews, retrospectives, and other QA activities.Contribute to continuous improvement of automation frameworks and testing processes.Support release readiness and quality assurance activities.3. Required Technical SkillsAutomation TestingCore JavaOOPs and CollectionsSelenium WebDriverTestNG / JUnitMaven / GradleAutomation Framework DevelopmentCI/CD IntegrationAPI TestingREST AssuredPostmanSwagger / OpenAPIJSON / XML ValidationAI & Chatbot TestingChatbot Functional TestingConversational Flow TestingIntent & Entity ValidationPrompt TestingAI / LLM Response ValidationHallucination TestingBias & Safety TestingAirline DomainAirline Booking / Reservation SystemsFlight Booking LifecycleGDS Systems – PreferredTools & Supporting SkillsJiraGit / GitHubJenkins / Azure DevOpsSQLAgile / Scrum4. Mandatory RequirementsCandidates must meet the following requirements:Currently working in a hands-on Automation Testing role.Strong experience in Java and Selenium WebDriver.Strong experience in API Automation.Proven experience in the Airline Booking / Reservation domain.Hands-on Chatbot Testing experience.Hands-on AI / LLM Testing experience.Strong Agile / Scrum experience.