Quality Analyst - Website & E-commerce QA

Quality AnalystExperience: 3–4 Years

Location: Ahmedabad – Work From Office (WFO)Job OverviewWe are looking for a detail-oriented Quality Analyst with hands-on experience in website testing across multiple CMS and e-commerce platforms.

The candidate will ensure website functionality, usability, responsiveness, performance, and quality across development, staging, and production environments.The role involves functional, regression, UAT, cross-browser/device, e-commerce, and CRO testing, along with validating integrations, bug fixes, and website releases. The candidate will collaborate with developers, designers, project managers, marketing teams, and CRO specialists to maintain quality and release readiness.Key ResponsibilitiesManage website QA across multiple CMS and e-commerce platforms.Test new features, enhancements, bug fixes, development changes, and CRO implementations.Perform functional, regression, smoke, sanity, exploratory, end-to-end, and UAT testing.Conduct responsive and cross-browser testing across desktop, tablet, and mobile devices using Chrome, Safari, Firefox, and Edge.Create, maintain, prioritize, and update detailed bug lists.Document defects with reproduction steps, expected vs. actual results, screenshots/videos, severity, and priority.Coordinate with developers to reproduce, troubleshoot, resolve, and retest issues.Perform regression testing to prevent recurring defects.Validate websites before production deployment and conduct post-deployment smoke testing.Test navigation, menus, forms, search, filters, sorting, user accounts, and third-party integrations.Test complete e-commerce workflows, including product listings, product details, carts, checkout, payments, coupons, shipping, and order management.Validate CRO changes, landing pages, CTAs, pop-ups, lead-generation forms, and conversion-focused UI changes.Compare developed websites against Figma designs and identify UI/UX deviations.Identify layout, usability, responsive, browser compatibility, and functional issues.Conduct UAT, identify release blockers, and provide release readiness feedback.Perform basic API, SEO, analytics, tracking, and performance validation.Manage multiple websites and QA activities simultaneously.Required Skills1. Website & CMS TestingHands-on experience with WordPress, Shopify, Wix, Joomla, Magento/Adobe Commerce, BigCommerce, WooCommerce, and similar platforms.Experience testing CMS-based websites and e-commerce stores.Understanding of website components, themes, templates, plugins, and third-party integrations.2. Functional & E-commerce TestingTesting navigation, headers, footers, menus, forms, validations, login, registration, password reset, search, filters, and sorting.Testing product listings, product details, variants, pricing, inventory, carts, checkout, payment gateways, shipping, taxes, discounts, and coupons.Testing customer accounts, wishlists, refunds, order status, transactional emails, third-party integrations, and end-to-end user journeys.3. Responsive & UI/UX TestingDesktop, laptop, tablet, and mobile testing.Browser compatibility testing across Chrome, Safari, Firefox, and Edge.Validation of layouts, typography, spacing, alignment, colors, buttons, images, and interactive elements.Figma-to-development comparison and identification of visual deviations.Understanding of mobile usability, responsive design, and design consistency.4. Bug Management & DocumentationTools: Jira, Zoho, ClickUp, Trello, Asana, Monday.com, and GitHub Issues.Understanding of defect lifecycle and bug prioritization.Severity, priority, reproduction steps, and expected vs. actual results.Screenshots, videos, retesting, regression defects, and release blockers.5. UAT & Release TestingUAT planning and execution.Pre-launch QA and release regression testing.Production validation and post-deployment smoke testing.User journey validation and launch blocker identification.Release readiness reporting.6. Basic API TestingREST APIs, Postman, and Swagger/OpenAPI.JSON request and response validation.HTTP methods: GET, POST, PUT, PATCH, and DELETE.HTTP status codes, authentication, API errors, and third-party integrations.7. Technical Website ValidationPerformance:Basic understanding of website speed, Core Web Vitals, caching, lazy loading, image optimization, and frontend performance.Tools: Google Lighthouse, PageSpeed Insights, and Chrome DevTools.SEO:Page titles, meta descriptions, heading structure, canonical tags, robots.txt, XML sitemaps, redirects, broken links, 404 pages, image alt text, and basic indexability.Analytics:Basic knowledge of GA4, Google Tag Manager, Meta Pixel, conversion tracking, event tracking, form tracking, and e-commerce tracking.8. QA MethodologiesSDLC and STLC.Agile/Scrum.Functional, regression, exploratory, and UAT testing.Defect lifecycle management and root-cause analysis.Documentation, release management, and QA reporting.Experience Requirements3+ years of experience in Quality Assurance or website testing.Strong experience testing CMS-based websites, especially WordPress, with exposure to other major CMS platforms.E-commerce website testing experience preferred.Strong knowledge of functional, regression, UAT, and cross-browser testing.Ability to independently manage QA cycles and maintain bug lists.Experience testing development changes, integrations, and CRO implementations.Working knowledge of HTML, CSS, and JavaScript for understanding frontend behaviour and investigating issues.Experience collaborating with developers, designers, project managers, marketing, and CRO teams.Experience managing website QA from development/staging through production launch.Nice to HaveExperience with Playwright, Cypress, or Selenium.Automated regression testing and API automation.Basic HTML/CSS/JavaScript debugging.Git and CI/CD awareness.Experience with CRO tools and A/B testing platforms.What We're Looking ForStrong QA-first mindset and exceptional attention to detail.Analytical thinking and problem-solving abilities.Ability to identify, document, and communicate defects clearly.Strong ownership of website quality and release readiness.Ability to work independently and manage multiple projects.Effective communication and collaboration skills.