Quality and Locations Compliance Officer

Quality and Locations Compliance Officer – Specialist Community NHS ServicesReports to: Quality ManagerLocation: South LondonHybrid | Regular Clinic Travel Required | Career Development OpportunityAre you looking to build a long-term career in healthcare quality, governance and patient safety, with a clear pathway into leadership?Do you enjoy supporting clinical teams, monitoring compliance and helping services improve?We are partnering with a healthcare organisation seeking a Quality and Locations Compliance Officer to support the delivery of safe, effective and compliant services across different clinic locations.The OpportunityReporting to the Quality Manager, you will provide operational support to the Quality Team and work closely with Service Managers, clinical teams and operational colleagues to monitor compliance, undertake audits, support governance activities and promote continuous improvement. The role combines quality assurance, audit, complaints and incident administration, governance support and quality improvement, with regular travel between clinic locations.This role is ideal for someone looking to build a long-term career in healthcare quality, governance and patient safety. The organisation is passionate about developing future leaders and offers clear progression opportunities for ambitious individuals, with the potential to advance into Quality Lead and, ultimately, Quality Manager positions.Key ResponsibilitiesAct as a quality and compliance resource for allocated clinic locations, conducting site visits and audits against organisational, contractual and regulatory standards. Identify non-compliance issues and support teams to implement and sustain improvements. Monitor and track actions arising from audits, inspections, quality reviews, incidents and complaints, maintaining accurate records. Escalate significant risks, concerns and recurring compliance themes to the Quality Manager. Support services to maintain inspection readiness and compliance with regulatory requirements. Assist in the implementation of the clinical governance framework, including governance meetings, action logs and audit programmes. Support the review and development of policies, procedures and standard operating procedures. Assist with preparation for inspections, external audits, commissioner reviews, investigations and governance reporting. Support quality improvement initiatives through the collection, analysis and reporting of quality and performance data. Build strong working relationships with operational and clinical teams, promoting a culture of quality, compliance and continuous improvement.Salary & BenefitsBasic salary of £35,000Progression opportunitiesNHS Pension28 days annual leavePaid additional training to support career developmentEmployee wellbeing programmeBlue Light discountFlexible workingFree breakfast on WednesdaysFree drinks on ThursdaysSocial eventsIn-house challenges with gift card rewardsHybrid working pattern of approximately three days in head office and two days from home (clinic visits count as in-office days)Travel allowance provided for clinic visitsSubstantial progression and development opportunitiesAbout YouExperience within healthcare quality, governance, compliance, audit or administrationExperience in a healthcare, community, primary care or regulated environmentUnderstanding of quality assurance, governance and compliance processesStrong organisational and administrative skillsAbility to analyse information and identify trends and risksAbility to work independently and manage competing prioritiesProficiency in Microsoft Office and electronic information systemsWillingness to travel regularly between clinic locationsExperience supporting audits, inspections or compliance reviewsExperience supporting complaints, incidents or governance processesExperience supporting quality improvement projectsKnowledge of NHS governance, CQC standards and healthcare compliance frameworksUnderstanding of patient safety principles and PSIRFAspiration to progress with a genuine interest in building a long-term career within healthcare quality, governance and patient safetyLocation: South London |HybridCommutable from Croydon, Bromley, Sutton, Redhill, Reigate, Orpington, Caterham and the surrounding areas.Three days based in the office with two days working from home, plus visits to clinic locations when required.Interested? This is an excellent opportunity to develop a long-term career in healthcare quality, governance and patient safety. For a confidential discussion or to apply, please apply today or contact Catherine McConnachie on 0161 938 1188 or cmcconnachie@compassltd.co.ukReferrals: We offer a £500 voucher for every successful recommendation or referral.