Quality Assurance Automation Engineer

About usGlobal Hotel Alliance is the world’s largest alliance of independent hotel brands, with more than 50 brands and over 1,000 hotels in 100 countries. Our loyalty programme, GHA DISCOVERY, serves 36 million members worldwide.Our E-commerce Applications and Engineering team builds and runs the GHA DISCOVERY digital platform: our website ghadiscovery.com, our iOS and Android apps, and the APIs that power our brand channels.We are looking for a Quality Assurance Automation Engineer to own quality for our website, content management system and APIs, and to build our test automation from the ground up. You will choose the tools, design the framework and set the standards. We use AI tools across our engineering team, and we expect you to bring them into how you test.What you will doDesign and build our web and API test automation framework from scratch, including tool selection, structure, reporting and continuous integrationOwn testing for ghadiscovery.com, our content management system and our APIsCombine automated and manual testing, choosing the right approach for each releaseUse AI tools to speed up test design, test code, test data and results analysisWrite test plans, test cases and test reports, and maintain traceability between requirements, tests and defectsLead user acceptance testing with business stakeholders before each releaseAssess release risk and give a clear go or no-go recommendationLog, track and drive defects to resolution in JiraRun cross-browser and cross-device testing, including mobile webWork closely with developers, product owners, marketing and third-party vendors

Requirements

technical skills4+ years of experience in software quality assurance, including 2+ years writing and maintaining automated testsProven experience setting up a test automation framework from scratchHands-on experience with at least one web automation framework (Playwright, Selenium or equivalent)Working knowledge of JavaScript, TypeScript, Python or JavaRegular, practical use of AI tools in your testing work, such as generating test cases, writing and refactoring test code, or analysing failuresStrong documentation skills: test plans, test cases, traceability matrices and release reportsExperience with API testing (Postman or similar)Experience in functional and non-functional testingExperience with Git and running automated tests in continuous integration pipelinesExperience with Jira and ConfluenceWill be a plusExperience testing applications in the hospitality or travel domain, such as hotel booking engines or online travel agency platformsExperience testing loyalty, points or rewards systemsExperience testing payment flowsExperience with content management systemsBasic knowledge of HTML and CSSExperience working in Agile and Scrum teams

Requirements

soft skillsStrong attention to detailAble to work independently and own your area end to endConfident making decisions and explaining the reasons behind themA get-the-job-done attitude and a willingness to help the wider teamAble to manage several projects at once in a deadline-driven environment