Quality Assurance

Emiratization program (Exclusively for UAE National)Job Code : 6130Position Title : Quality AssuranceExperience : 3 yrsLocation : Abu DhabiLanguage : Arabic and EnglishEducation : Diploma OR Bachelor s DegreeResponsibilitiesMonitor and evaluate internal processes to ensure compliance with company policies, procedures, and quality standards. Conduct regular quality checks, audits, inspections, and compliance reviews. Identify process gaps, non-compliance issues, operational risks, and areas for improvement. Prepare quality reports, audit findings, corrective action plans, and performance dashboards. Coordinate with internal departments to ensure timely closure of quality observations and corrective actions. Support in developing, reviewing, and updating SOPs, workflows, checklists, and quality documentation. Ensure records and documents are maintained accurately and in line with internal and regulatory requirements. Assist in customer/client satisfaction monitoring and service quality improvement initiatives.