Quality Assurance Coordinator

The Cluster QA Coordinator is a coordination, control, and system-support role within the QA governance structure. The position ensures the effective deployment, tracking, documentation, and reporting of IMS and QA requirements across cluster plants.The role supports governance effectiveness by maintaining system discipline, documentation integrity, certification records, audit schedules, CAPA follow-up, KPI data, and compliance records, enabling the Cluster QA Lead to focus on strategic leadership, risk management, certification governance, and continuous improvement.Core ResponsibilitiesMaintain and control IMS documentation, procedures, SOPs, forms, and records across cluster sites.Administer and maintain SharePoint / digital IMS repositories, ensuring documents are current, accessible, and properly controlled.Maintain document version control, archiving, change logs, and distribution records.Track certification scopes, validity, renewal dates, and site-wise certification status.Coordinate internal, external, customer, certification, and regulatory audits.Maintain audit calendars, schedules, action trackers, and supporting documentation.Track CAPA / corrective actions, follow up with responsible teams, and provide closure-status reporting.Maintain QA/IMS KPIs, dashboards, trackers, and management reports.Perform data validation and reconciliation to ensure accuracy, completeness, and consistency of cluster-level information.Maintain training records, competency documentation, and related QA/IMS evidence.Coordinate cross-site communication regarding IMS requirements, document changes, audit actions, and compliance deadlines.Track supplier quality/compliance documentation where applicable.Support ESG / EcoVadis data collection, validation, and evidence compilation.Maintain organized audit evidence and ensure required records can be retrieved quickly.Support Cluster QA leadership in preparing management reviews, presentations, reports, and compliance updates.