Quality Assurance Manager (Tobacco)

RESPONSIBLITIES:Manage and oversee quality of Manufacturing policies, procedures and guidelines to ensure product produced attain a high degree of customer satisfaction.Develop standardized production, quality and Customer service standards!Identify potential risks before they become a problem, focusing on root cause analysis and Risk-Based AnalysisPerform Internal and External Quality Audits and compile detailed report of findings.Build a strong team through coaching, mentoring, specific training and performance evaluations.Manage Quality KPIs (Visual Quality, Physical Quality, Complaints, Infestation Pest Management, Chemical & Sensory Quality) and propose recommendations for improvement.Develop and implement QEHS Integrated management System and ensure alignment with global requirements.Collaborate with cross-functional departments related to new Product launches, Set-up quality plan and specifications.Developing Product Specs to adequately capture Customer Requirements and manufacturing capabilities.Lead and coordinate the Quality Compliance and harmonization in the Testing Labs and Government Departments/Authorities supporting the development and manufacture of any new Product.Able to manage a Team of Quality, Validation, Audit and Lab system support.Ensure QA teamwork in a compliant manner and in accordance with GMPs and SOPs.Read and understand Standard Operation Procedures applicable to role.Budgeting Manpower, Equipment, Spare parts, consumables optimally.Provide motivational and effective leadership for team members.Organize training of QA team & Production Teams on Key Quality Concepts in accordance with GLP and SOPsEnsure CI Lab teamwork in a compliant manner and in accordance with GLP and SOPs.Ensure reliability of QA instrumentAble to Support Product Development Team by conducting Trials, provide inputs from time to time to help freeze Product SpecsTo lead the development of the local quality strategy, to support and implement the Global strategy.To develop and implement: best practices, common platforms, sharing experience/knowledge with other functions and factories within Operations.Supervise, facilitate, and control the handling of customer/consumer complaints and Non-Conforming Products (NCP).To ensure the new products and processes qualification for new technologies, materials and equipment as per global standardsControl & Supervise Factory wide Change Management actions.REQUIREMENTS:It would be preferable to have someone with experience in the cigarette industry, with a background in any area of expertise within tobacco manufacturing.Must be knowledgeable at application of Statistics, Problem solving skills.Must be trained on ISO systems.Master in Problems solving tools, understanding of key concepts of Six Sigma / 8D /FMEA processes is added advantage.Is a critical thinker who proactively works to improve the Quality systems of the company through Internal Audits, participation in Process Improvement programs, and interaction with key stakeholders to obtain constructive feedback.Have Good Leadership & Experiences to Manage Team above 30–40-member crew.Understand Process Tobacco Industry,Have Troubleshooting Capabilities to Solve Internal & External Issues with good Problem-solving capabilities and knowledge to drive Improvement actions, able to conduct audits.Have Capability to Manage Internal & External Stakeholders.