Quality Manager

We are seeking an experienced Quality Manager to act as the PMC representative for all QA/QC matters on a prestigious high-rise twin-tower development comprising a 5-star hotel and luxury residential units in Al-Khobar. The successful candidate will be responsible for developing, implementing, and maintaining the Project Quality Management System (QMS) while ensuring that all construction activities—from structural works through to luxury fit-out and commissioning—comply with project specifications, international standards, and client requirements.This role requires a proactive leader who can bridge the gap between the Client, Contractor, and Supervision Consultant, ensuring that the exceptional quality standards expected of a 5-star hospitality and luxury residential development are embedded at every stage of delivery.Key ResponsibilitiesQuality Management System & GovernanceDevelop, implement, and maintain the project-specific Quality Management Plan (QMP) aligned with ISO 9001 and client standards.Establish project QA/QC procedures, Inspection and Test Plans (ITPs), checklists, and method statements specific to high-rise luxury construction.Ensure quality requirements are clearly communicated to contractors, subcontractors, and consultants across all disciplines.Monitor adherence to the Quality Management System (QMS) across all construction phases, including structural, architectural, MEP, façade, and interior fit-out works.Contractor & Consultant OversightReview and approve the Contractor’s Project Quality Plan, QA/QC procedures, and Inspection and Test Plans (ITPs).Monitor the Contractor’s and Supervision Consultant’s quality performance, ensuring effective implementation of approved quality requirements.Coordinate with the Construction Supervision Consultant (CSC) to review inspections, monitor work quality, track deficiency corrections, and verify acceptance of completed works.Conduct regular QA/QC meetings to review compliance, address gaps, and formulate corrective action items.Inspections, Audits & ComplianceConduct regular site inspections, audits, and surveillance activities across all construction disciplines.Review design drawings, specifications, and material submittals for quality, constructability, and compliance.Ensure quality requirements are embedded in drawings and specifications to preserve design intent, particularly for luxury finishes and hospitality standards.Monitor concrete works, structural works, architectural finishes, waterproofing, façade systems, and MEP installations.Verify material approval, inspection, sampling, and testing processes in accordance with project requirements.Non-Conformance & Corrective ActionIssue, monitor, and close Non-Conformance Reports (NCRs), Site Observation Reports (SORs), and corrective/preventive actions (CAPA).Conduct root cause analysis for recurring quality issues and ensure corrective actions are effectively implemented.Identify recurring non-conformances, quality trends, and potential quality risks, and recommend corrective measures.Testing, Commissioning & HandoverOversee quality requirements during testing, commissioning, completion, and handover phases.Monitor snagging activities, defect identification, and timely closure of outstanding issues.Review quality dossiers, as-built documentation, test records, and handover documentation.Participate in client handover and final quality sign-off, ensuring all works meet the required quality standards prior to completion.Reporting & Stakeholder ManagementProvide QA/QC input to the project’s weekly, monthly, and executive reports.Prepare quality performance reports, KPIs, and dashboards for PMC management and the Client.Act as the primary point of contact for quality matters with the Client, Contractor, Consultant, and regulatory authorities.Ensure adherence to the Client’s Quality, Environmental, Safety, and Occupational Health policies and procedures.Qualifications & ExperienceEducationBachelor’s Degree in Civil Engineering, Construction Management, Architecture, or a related engineering discipline.ExperienceMinimum 15 years of total experience in Quality Assurance/Quality Control within construction or PMC environments.Minimum 8–10 years of experience on high-rise residential, commercial, or mixed-use tower projects.Experience with projects exceeding 20 floors is highly preferred.Proven experience in PMC or engineering consultancy environments overseeing Contractor and CSC quality performance.GCC/KSA project experience is strongly preferred.Certifications (Preferred)ISO 9001 Lead Auditor certification is highly advantageous.Professional certification in Quality Management (e.g., Certified Quality Manager, Lean Six Sigma) is a plus.Saudi Council of Engineers (SCE) registration is preferred for candidates applying within Saudi Arabia.Technical SkillsQuality Management Systems (QMS) and ISO 9001 standards.Inspection & Test Plans (ITPs), Method Statements, and Material Inspection.Concrete Quality Control, Structural Works Inspection, and Architectural Finishing Inspection.Waterproofing Systems, Façade Systems, and MEP Quality Control.NCR/CAR Management, Root Cause Analysis, and CAPA implementation.Testing & Commissioning, Snagging & Final Handover.Proficiency in quality management platforms (e.g., Procore, Aconex, BIM 360) is preferred.