Quality Manager (Healthcare)

Location: Riyadh, Saudi Arabia Employment Type: Full-Time Industry: HealthcarePosition Summary:A leading healthcare organization in Riyadh is seeking a highly experienced and strategic Quality Manager to lead and enhance quality, patient safety, and accreditation initiatives across its medical services.The ideal candidate will play a critical role in driving compliance with national and international healthcare standards, improving clinical and operational performance, and fostering a culture of continuous quality improvement.Key Responsibilities:Quality & Accreditation ManagementLead the development and implementation of quality management systems across all departments.Ensure full compliance with healthcare regulatory bodies such as CBAHI, MOH, and other relevant standards.Prepare and manage accreditation processes, audits, and site inspections.Patient Safety & Risk ManagementEstablish and monitor patient safety programs and incident reporting systems.Conduct root cause analysis (RCA) and implement corrective and preventive actions (CAPA).Promote a strong culture of safety and accountability.Performance ImprovementDevelop KPIs and quality indicators aligned with organizational goals.Monitor performance dashboards and drive continuous improvement initiatives.Analyze data trends to identify gaps and implement improvement plans.Policies & ComplianceDevelop, review, and update policies, procedures, and clinical protocols.Ensure compliance with internal policies and external regulatory requirements.Lead internal audits and compliance reviews.Leadership & TrainingLead and mentor the quality team.Conduct training and awareness programs related to quality and patient safety.Collaborate with clinical and administrative departments to ensure alignment.Requirements:Bachelor’s degree in Healthcare Administration, Quality Management, Nursing, or related field (Master’s preferred).Minimum 5–10 years of experience in healthcare quality, preferably within hospitals or medical centers.Strong experience in CBAHI accreditation and healthcare compliance in KSA.Professional certifications such as:CPHQ (Certified Professional in Healthcare Quality) – PreferredLean Six Sigma – AdvantageStrong knowledge of quality tools, KPIs, and audit methodologies.Excellent leadership, analytical, and communication skills.What We’re Looking For:Strategic thinker with hands-on execution capabilityStrong background in healthcare accreditation and auditsAbility to influence stakeholders and drive changeDetail-oriented with a passion for excellence in patient care