Quality Manager ( Relocation to Batam, Indonesia)

THE OPPORTUNITY This position will be based at our plant, PT Alcotraindo, in Batam. PT Alcotraindo Batam is a cigarette manufacturer producing everything from raw material intake through to finished goods, with product reaching more than ten countries worldwide. The site is investing in its Quality function and is looking for a hands-on Quality Manager to take ownership of product quality across a 20+ person team, multi-shift manufacturing operation.This role reports directly to the Senior Manager, Manufacturing Excellence & Quality, and sits at the centre of the site's next phase: building out IWS/TPM led daily management systems, strengthening the quality management system end to end and raising the bar on customer and brand-owner audit readiness. You will have genuine scope to shape how the function & site is built.WHAT YOU'LL OWN Full ownership of product quality across Primary and Secondary manufacturing, incoming material inspection and the CI LaboratoryManage Quality KPIs : Visual Quality, Physical Quality, Complaints, Infestation/Pest Management, Chemical & Sensory Quality and drive improvement actionsYou will be working directly alongside manufacturing team to introduce work instructions, provide training and support at every level of manufacturing operationsLead and develop a 20+ person, multi-shift Quality team, including shift-level QC leadershipBuild a strong team through coaching, mentoring, specific training and performance evaluationsOwn the site's quality management system: document control, internal audit programme, CAPA, and customer/consumer complaint and non-conforming product (NCP) resolutionPartner with Production, Engineering, Planning and Warehouse to resolve chronic quality issues and reduce customer complaintsBudgeting Manpower, Equipment, Spare parts, consumables optimally which directly connects to P&LOwn the site's quality management system: document control, internal audit programme, CAPA, and customer/consumer complaint and non-conforming product (NCP) resolution Support Product Development through trials and technical input on new products, materials and equipment as per global standardsPrepare the site for customer, brand-owner and third-party quality audits WHAT YOU BRING 8–10+ years of experience in the TOBACCO INDUSTRY - a hard requirement. Core production/manufacturing, in-process quality, finished goods quality, incoming material quality or supply chain quality backgrounds preferred. Hands-on factory floor experience strongly encouraged. Proven leadership of multi-shift manufacturing teams (20+ people) A hands-on shopfloor leadership, this is not a desk-bound QMS roleStrong root cause analysis and structured problem-solving skills (Six Sigma, 8D or FMEA exposure an advantage), with a track record of driving improvement through internal audits and cross-functional stakeholder managementBringing in diverse ideas and must have high adaptability to change Fluent English required. Bahasa Indonesia is an advantage, not a requirement. Willingness to relocate to Batam, Indonesia WHAT'S ON OFFER A competitive gross monthly salary based on experience and qualifications, together with Indonesia’s statutory 13th-month payment.Relocation support & Visa / KITAS sponsorshipHousing/Accommodation Support A direct reporting line into Site Leadership, with genuine influence over how the site evolvesStakeholders from an internationally connected group with a regional footprint spanning Singapore An experience in a diverse multinational organizationBatam is a short ferry ride from Singapore, making regional travel and weekend access straightforward