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Radiology Operations Excellence Manager

Unilabs · Madrid, Community of Madrid, Spain

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Support Radiology Operations Excellence across the network by governance, and performance improvement initiatives. The role focuses on optimizing operational performance, standardizing practices, driving transformational projects and enabling high-quality, cost-efficient radiology services aligned with clinical and business objectives. Act as a key partner to country leadership, country PMs, procurement, and clinical teams to ensure effective planning, deployment, and lifecycle management of radiology assets and services. While a previous understanding of radiology technologies is required, the position is primarily focused on strategic operational performance and cross-functional coordination.Radiology Operations Strategy & Governance Support to implement a comprehensive Radiology Operations Excellence roadmap aligned with business, countries and clinical prioritiesEstablish standards, governance frameworks, and best practices across the radiology networkDrive consistency in operational models, workflows, and performance managementAble to coordinate and lead Transformational Projects in Radiology Fleet Planning & Lifecycle Management involvementLong-term planning of the radiology equipment fleet, ensuring alignment with network growth, demand, and financial objectivesEquipment lifecycle strategies (replacement, upgrade, or optimization) in collaboration with procurement and local teamsOversee prioritization and decision-making for capital investments (renewals and greenfield projects), ensuring value-driven outcomes Operational Performance & Continuous ImprovementDrive and define global and support performance improvement initiatives focused on productivity, cost efficiency, digitalization and service qualityWork with Countries on KPIs and monitor performance across countries, identifying opportunities for optimizationLead cross-country initiatives to improve operational efficiency and patient experience Stakeholder Management:Act as a key interface between global and local teamsInfluence and support country teams in implementing best practices and managing operational challengesLead or participate in cross-functional projects in a matrix environment Technology & Innovation EnablementMaintain a high-level understanding of radiology technologies and market trends to inform strategic decisionsSupport evaluation and integration of new technologies and vendor solutions from a business impact perspectiveTranslate technical developments into operational and financial implications Risk Management & Operational SupportProvide guidance to countries on managing operational risks and equipment-related incidentsEnsure appropriate policies and frameworks are in place for maintenance, service quality, and complianceRequirements Degree in Healthcare, Engineering, Life Sciences, or related field (Radiology or Medical Technology background is an advantage) Proven experience in radiology operations, healthcare services, or equipment/technology hospital or radiology unit environments (provider or OEM) Strong track record in operational leadership, performance improvement, and strategic project delivery Experience working in complex, multinational, and matrix organizationsSolid understanding of radiology modalities and healthcare environments; deep technical specialization is not required but operational understanding is essential. Demonstrated ability to lead cross-functional initiatives and influence stakeholders Good background in Project ManagementPreferred Skills: Skilled communicator and negotiator; able to articulate vision and foster collaboration Decisive problem solver with structured approach to complex issues Committed to talent development and inclusive leadership Excellent communication skills in English (oral and written); additional languages are a plus Project Structural Approach and ManagementWhy Join Us? Be part of Unilabs, a leading medical diagnostics organization with a strong presence in Europe Work in a dynamic and growing sector with high impact on healthcare services Collaborative and professional work environment with career growth potential Opportunity to be part of a leading medical diagnostics organization Work in a dynamic and growing sector with high impact on healthcare services Collaborative and professional work environment with career growth potentialIf you meet the qualifications and are passionate about making an impact in the radiology diagnostics field, we encourage you to apply!