Real Estate Administrator (Front Office)

Real Estate Administrator (Arabic Speaker)Industry: Real Estate AgencyLocation: Dubai, UAE Department: Operations / Sales SupportReporting to: CEOEmployment Type: Full-TimeROLE OVERVIEWAhmed Al Farhan Properties is seeking a highly organized, proactive and detail-oriented Real Estate Admin / Office Assistant to join our growing Dubai-based real estate team. We are looking for a professional, well-presented individual with outstanding communication skills who can represent the company while delivering exceptional administrative support. This is a full-time, office-based position, Monday to Friday. Arabic speaker is a must.KEY RESPONSIBILITIESFront Office & Client Management:Act as the first point of contact for clients, investors, landlords, developers and visitors.Welcome clients and guests professionally and maintain a high-end office environment.Manage incoming calls, emails, messages and general enquiries.Provide professional follow-up and communication with clients and business partners.Coordinate with brokers, landlords, tenants, buyers, sellers and developers.Maintain strict confidentiality when handling client and company information.Real Estate Administration & Transaction Support:Support brokers throughout the sales and leasing transaction process.Prepare, organize and maintain transaction documentation and client files.Assist with property and transaction documentation, including relevant RERA/DLD forms, MOUs, SPAs, tenancy contracts and addenda.Coordinate documentation between brokers, clients, landlords, developers and relevant authorities.Assist with Ejari registrations and cancellations.Follow up on NOCs, transfers, handovers and other transaction milestones where applicable.Maintain complete and organized physical and digital transaction files.Track outstanding documents, signatures, payments and other requirements until completion.Assist with commission documentation and payment follow-ups.Property Listing & Portal Management:Publish and manage property listings across the online platforms.Coordinate photography, videography, and virtual tours for premium listings.Ensure listings contain accurate pricing, descriptions, specifications and availability.Ensure photography, floor plans and marketing materials meet company standards.Coordinate with photographers, videographers and marketing suppliers.Monitor listing quality and availability.Ensure advertising permits and listing requirements are properly maintained in accordance with applicable regulations.Compliance & Operations:Ensure all transactions comply with applicable UAE and Dubai real estate regulations.Track relevant broker documentation and renewal dates.Support KYC and AML documentation and record keeping.Maintain records relating to RERA/DLD requirements.Assist with Trakheesi-related administrative requirements.Maintain organized records for audits and management review.Ensure company procedures are consistently followed.Office Administration:Manage day-to-day office administration.Maintain organized digital and physical filing systems.Manage office supplies and general office requirements.Coordinate couriers, deliveries and visitors.Support onboarding and offboarding administration.Assist with basic invoice administration and payment follow-ups.Maintain company documents, NDAs and internal records.Support the implementation and maintenance of company SOPs and procedures.CEO & Management Support:Manage calendars, meetings and appointments.Follow up on tasks and actions delegated by the CEO.Coordinate information between the CEO, brokers and external stakeholders.Prepare documents, reports and presentations when required.Handle sensitive company and business information with complete confidentiality.Maintain clear task lists and ensure deadlines are followed.Lead Administration:Track leads, enquiries, property status and broker activity.Ensure new leads and enquiries are properly recorded and followed up.Maintain accurate landlord, buyer, seller, tenant and property databases.Prepare weekly and monthly reports for management.REQUIREMENTSArabic speaker is a must.Minimum 2 years of UAE real estate administration / operations experience.Strong knowledge of the Dubai real estate industry and brokerage processes.Understanding of local government RERA rules and regulations.Good understanding of real estate transaction documentation and procedures.Excellent English communication skills, both written and verbal.Strong knowledge of MS Office, Word, Excel and Outlook.Practical knowledge of DLD, RERA, Ejari and Trakheesi processes.Valid UAE driving license.WORKING CONDITIONSStandard 5-days working week.Full-time, office-based position.Additional flexibility may occasionally be required during busy transaction periods, closings or important company activities, subject to applicable UAE regulations.