Receivables & Collections Executive – Rent a Car

Job Title: Receivables & Collections Executive – Rent a CarEmployment Type: Full-TimeReporting To: Accounts Manager / Branch ManagerPay: AED 3,000 – 4,000 per monthJob SummaryWe are seeking a responsible and target-oriented Receivables & Collections Executive to join our growing Rent a Car team. The ideal candidate will be responsible for monitoring outstanding customer balances, following up on overdue payments, and ensuring timely collection of receivables based on customer ledgers. This role requires excellent communication skills, strong follow-up abilities, attention to detail, and the ability to handle customers professionally.Key ResponsibilitiesAccounts Receivable & CollectionsMonitor customer accounts and outstanding balances on a regular basisReview customer ledgers and identify overdue and pending paymentsContact customers through calls, WhatsApp, and email to follow up on outstanding amountsCoordinate and collect payments according to agreed payment termsMaintain a proper collection schedule and ensure timely follow-upFollow up on bounced, delayed, or pending paymentsCoordinate with the Accounts and Operations teams regarding customer outstanding balancesEscalate long-overdue or disputed accounts to management when requiredCustomer CommunicationCommunicate professionally with customers regarding pending paymentsExplain outstanding invoices and account balances clearlyHandle payment-related queries, disputes, and customer concerns professionallyMaintain positive customer relationships while ensuring timely collectionsLedger & ReportingMaintain accurate records of customer outstanding balances and collection statusUpdate payment collections and customer ledger information regularlyPrepare daily/weekly collection reports and outstanding summariesTrack promised payment dates and ensure timely follow-upIdentify high-risk and long-pending accounts and report them to managementCoordination & ComplianceCoordinate with the Accounts team to verify payments and update recordsEnsure all collections are properly documented and recordedFollow company credit and collection policiesSupport the team in reducing overdue receivables and improving collection efficiencyRequirementsEducationBachelor's degree in Accounting, Finance, Business Administration, or a related field (preferred)Experience2–5 years of proven experience in accounts receivable, collections, or payment follow-upExperience in the car rental industry is preferredExperience handling customer ledgers and outstanding paymentsFamiliarity with Speed System software is preferredSkillsExcellent communication and negotiation skillsStrong follow-up and collection skillsGood understanding of accounts receivable and customer ledgersStrong attention to detail and numerical accuracyAbility to handle difficult customers professionallyTarget-oriented with a proactive mindsetGood organizational and multitasking abilitiesStrong problem-solving skillsLanguageFluent in EnglishProfessional proficiency in Arabic (strongly preferred)How to ApplyInterested candidates may send their CV to hr@veslamotors.com or hr.assist@veslamotors.com, mentioning "Receivables & Collections Executive – Rent a Car" in the subject line.