Reception Supervisor

Reception Supervisor London£45,000 to £60,000 dep expReceptionist Supervisor vacancy for London Finance Firm. We are looking for either: a 5* hotel FOH Supervisor, OR a corporate receptionist with a strong stable history in client suite reception OR a reception team leader or supervisor. This role is o join a prestigious financial services firm in London.This is an excellent opportunity for someone who has previously supervised or led a corporate reception team or a highly rated 5* hotel reception - and enjoys delivering exceptional service in a professional, fast-paced environment.The successful candidate will be polished, personable and confident, with the ability to lead by example, support colleagues and ensure the smooth day-to-day running of a busy front-of-house operation.Key ResponsibilitiesSupervise and support the daily operations of the reception team, ensuring consistently high standards of service.Lead by example, providing a warm, professional and efficient welcome to clients, visitors and colleagues.Coordinate reception rotas, breaks and daily responsibilities to maintain appropriate coverage.Train, mentor and support reception team members, including new starters.Oversee meeting room bookings, visitor management and meeting room preparation.Liaise with facilities, security, catering and other internal departments to ensure seamless service delivery.Assist with the coordination of client meetings, corporate events and hospitality requirements.Manage any visitor or service-related issues calmly, professionally and efficiently.Maintain excellent presentation standards across reception, meeting rooms and client-facing areas.Support the Reception Manager or Front of House Manager with operational improvements, reporting and team performance.Experience & Skills RequiredEither FOH Supervisory or strong corporate FOH client suite experienceExperience supervising, training and supporting reception colleagues.Excellent communication and interpersonal skills.A polished, professional appearance and a warm, approachable manner.Strong organisational skills, attention to detail and the ability to manage competing priorities.Confidence dealing with senior executives, high-profile clients and VIP visitors.Good working knowledge of Microsoft Office and meeting room/visitor management systems.A hands-on approach, with a willingness to assist the team wherever required.For all our vacancies please Google "Facilities Management Recruitment"