Receptionist & Sales Coordinator

Location: DubaiEmployment Type: Full-timeWe are looking for a highly active, polished, professional and client-focused Receptionist & Sales Coordinator to join our team at JMED Clinic.This is a front-facing role combining reception management, patient coordination and sales. We are looking for someone who is confident, well-presented, organized and naturally warm with clients, with the ability to create a refined and welcoming first impression from the moment they enter the clinic.Professional fluency in Arabic and English is preferred.Key ResponsibilitiesWelcome clients professionally and ensure a smooth, premium front-desk experienceManage reception activities, appointments, calls and WhatsApp communicationCoordinate patient bookings, treatment schedules and follow-upsSupport clients before, during and after their appointmentsExplain clinic treatments and services clearly and confidentlyHandle upselling and cross-selling opportunities in a professional, client-focused mannerFollow up with leads and existing clients to support bookings and conversionsMaintain accurate client records and appointment informationCoordinate closely with therapists and the internal clinic teamSupport daily administrative and reception operationsMaintain a polished, organized and welcoming reception environmentRequirementsPrevious experience in reception, customer service or salesStrong communication and interpersonal skillsConfidence in sales, upselling and client conversionProfessional, polished and well-presented approachStrong organizational and multitasking abilitiesComfortable communicating with clients in person, by phone and via WhatsAppAbility to remain composed, attentive and professional in a premium client-facing environmentExperience in an aesthetic, beauty, wellness or medical clinic is an advantageThe ideal candidate understands that reception is more than managing appointments. You will be an important part of the client experience, building trust, coordinating patient journeys and supporting the clinic’s sales performance while representing the standards and image of JMED Clinic.If you are proactive, commercially aware, well-presented and passionate about delivering an exceptional client experience, we would love to hear from you.Interested in joining JMED Clinic?Apply directly through this job post or send your updated CV to hr@jmedclinic.com, using “Receptionist & Sales Coordinator” as the email subject.