Receptionist (Bilingual)

About:Alef Group is a pioneer in developing meaningful and connected communities that celebrate creativity, innovation, and cultural pride through investment and strategic joint ventures, seeking a highly motivated, results-driven Receptionist (Bilingual) to join our team in Sharjah.Job Purpose:The Receptionist is the first point of contact for Alef Group office, responsible for creating a professional and welcoming environment for visitors and employees. The role manages the front office by handling incoming calls, greeting and assisting guests, and coordinating office administration tasks.Key Accountabilities:Front Office & Guest RelationsGreet and welcome visitors, clients, and partners in a professional and courteous manner.Direct visitors to the appropriate departments or staff members.Maintain a tidy and presentable reception area in line with Alef Group’s corporate image.Serve as the primary contact for general inquiries, providing accurate information or redirecting appropriately.Communication & Call ManagementAnswer, screen, and forward incoming calls promptly and professionally.Manage the company’s main telephone line and reception email account.Record and relay messages accurately to the concerned staff members.Administrative & Office SupportManage courier services, incoming and outgoing mail, and document distribution.Assist with meeting room bookings and coordinate hospitality services for visitors.Support in scheduling appointments and meetings.Maintain office supplies related to front office operations and liaise with Admin for replenishment.Assist with basic clerical tasks such as filing, scanning, and data entry.Coordination & LiaisonCoordinate with internal departments to facilitate smooth visitor management and office events.Maintain updated contact lists of internal staff and external partners for reference.Educational Qualifications, Work Experience, and Skills Required:Educational Qualification & Certifications:High school diploma or bachelor’s degree in Business Administration or related field.Work Experience:Minimum 2–4 years of experience as a receptionist, front desk officer, or customer service representative in a corporate environment.Prior experience in real estate development, property, or related sectors in UAE is an advantage.Knowledge of office administration and basic clerical procedures.Skills required:Excellent communication and interpersonal skills.Professional appearance and customer-service oriented attitude.Strong organizational and multitasking abilities.Ability to remain calm and professional under pressure.Proficiency in MS Office Suite (Word, Excel, Outlook).Fluency in English and Arabic.