Receptionist

The Receptionist is responsible for welcoming patients and visitors, managing front desk operations, scheduling appointments, handling inquiries, and ensuring a smooth patient experience while maintaining accurate records and confidentiality.Key Responsibilities:Welcome patients and visitors professionally.Schedule, confirm, and reschedule appointments.Answer incoming phone calls and direct inquiries appropriately.Maintain accurate patient records in the clinic management system.Collect payments and issue receipts when required.Coordinate with medical staff regarding patient flow.Ensure the reception area remains clean and organized.Handle patient concerns professionally and escalate when necessary.Maintain confidentiality of patient information.Qualifications:Diploma or Bachelor's degree in Business Administration, Medical Administration, or a related field.Previous experience in reception or customer service is preferred.Good communication skills in Arabic and English.Proficiency in Microsoft Office and clinic management systems.Skills:Customer serviceCommunicationTime managementMultitaskingOrganizationProblem-solvingProfessional appearance