Receptionist

Company Description Trust Clinics is a dermatology and cosmetic clinic dedicated to providing high-quality medical and aesthetic care in a professional, welcoming environment. The clinics focus on skin health, cosmetic treatments, and personalized care to help patients look and feel their best. Teams of qualified clinicians and support staff work together to deliver safe, evidence-based services and a positive patient experience. Trust Clinics values integrity, patient trust, and efficient service, creating a supportive workplace for healthcare and administrative professionals.Role Description This is a full-time, on-site Receptionist role based in Riyadh, Saudi Arabia. The Receptionist will be responsible for greeting patients and visitors, managing check-in and check-out processes, and ensuring the reception area is organized and presentable. Daily tasks include answering phone calls, scheduling and confirming appointments, handling inquiries, and directing patients to the appropriate clinicians or departments. The role also involves maintaining patient records, performing basic clerical and administrative duties, and coordinating with clinical staff to support smooth clinic operations. The Receptionist will provide courteous, efficient customer service, help manage waiting times, and uphold confidentiality and clinic policies.QualificationsCandidates should possess strong Receptionist Duties and Clerical Skills, including appointment scheduling, record handling, and basic office administration.Candidates should possess excellent Phone Etiquette and Communication skills to manage calls, respond to inquiries, and relay information clearly and professionally.Candidates should possess solid Customer Service skills, demonstrating patience, empathy, and a client-focused approach in a clinical setting.Ability to use clinic management or scheduling software, email, and standard office applications efficiently.Strong organizational skills, attention to detail, and the ability to multitask in a busy reception environment.Professional appearance and demeanor, with a commitment to maintaining confidentiality and following healthcare protocols.Previous experience in a medical clinic, hospital, or customer-facing role is an advantage.High school diploma or equivalent required; additional training in administration or healthcare support is beneficial.Ability to communicate effectively in Arabic; proficiency in English is highly desirable.