Receptionist

Company Description Lediyar Hotels is a growing hospitality brand committed to providing comfortable, safe, and welcoming stays for guests from around the world. The company focuses on high-quality service, efficient operations, and a friendly atmosphere in all its properties. Team members are encouraged to deliver professional, guest-centered service while working collaboratively with colleagues. Lediyar Hotels values reliability, integrity, and a strong commitment to hospitality standards, offering opportunities for skill development and career growth.Role Description This is a full-time, on-site Receptionist role based in Saudi Arabia. The Receptionist will be responsible for greeting guests, managing check-in and check-out procedures, answering phone calls, and responding to inquiries in a professional and courteous manner. Daily tasks include handling reservations, maintaining guest records, coordinating with housekeeping and other departments, and managing basic clerical duties such as filing, data entry, and document handling. The role also involves providing accurate information about hotel services, resolving guest concerns, and supporting smooth front desk operations to ensure a positive guest experience. The Receptionist is expected to maintain a neat and organized front desk area and follow hotel policies and procedures at all times.Qualifications Strong customer service and communication skills, with the ability to interact professionally and courteously with guests and colleagues.Experience with receptionist duties, including front desk operations, guest check-in/check-out, and handling inquiries.Proficient phone etiquette skills, including managing multiple calls and providing clear and accurate information.Clerical skills such as basic computer literacy, data entry, filing, and handling documentation.Ability to work on-site in Saudi Arabia, with flexibility to work shifts, weekends, and holidays as needed.Strong organizational skills, attention to detail, and the ability to remain calm and professional in busy or challenging situations.Previous experience in hospitality or front office roles is an advantage.Proficiency in English; knowledge of Arabic or additional languages is a plus.