Receptionist

Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.Job DescriptionWe are seeking a professional and personable Receptionist to join a small, friendly team based within a renowned Management Consulting firm in the heart of Canary Wharf.As the first point of contact for clients, visitors, and colleagues, you will play a key role in creating an exceptional front-of-house experience. This is an excellent opportunity for someone who enjoys delivering outstanding customer service, thrives in a corporate environment, and takes pride in maintaining a welcoming and efficient workplace.Key ResponsibilitiesProviding a warm, professional, and engaging welcome to all visitors and clientsManaging the reception area and ensuring it remains presentable at all timesCoordinating meeting room bookings and preparing rooms for client meetingsSupporting hospitality requirements, including refreshments and catering arrangementsHandling incoming calls, emails, and general enquiries efficientlyAssisting with office administration and day-to-day operational supportLiaising with internal teams to ensure the smooth running of office servicesSupporting basic AV and meeting technology requirements where neededDelivering exceptional customer service and maintaining high professional standardsHours: 42.5 hours per week, shifts from 7.30am-5.30pm or 8am-6pm, Mon-Fri.Salary: £36,000 per annumQualificationsTo be successful in this role, you will have:Experience within a corporate environmentPrevious reception, customer service, front-of-house, or administrative experienceExcellent communication and interpersonal skillsStrong organisational skills with the ability to prioritise and multitask effectivelyGood attention to detail and a proactive approach to workA professional appearance and positive attitudeConfidence working in a fast-paced business environmentExperience with AV and IT systems would be advantageous but is not essentialWe are looking for someone who:Takes pride in delivering an outstanding customer experienceBuilds positive relationships with colleagues, clients, and visitorsDemonstrates initiative and can work independentlyRemains calm and professional under pressureEnjoys being part of a collaborative and supportive teamAdditional InformationWhat's in it for you?Excellent holiday allowancePension contributions,Life insuranceEnhanced annual leaveRecommend a Friend Bonus SchemeThank you voucher scheme. 24-hour personal helpline for employees, providing counselling & information services. Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more. Our Training Academy provides excellent training and development opportunities for our people.