Receptionist

ReceptionistAbout The RoleThe Receptionist is responsible for delivering a professional and welcoming front‑of‑house experience. This role acts as the first point of contact for visitors, clients, and internal stakeholders, ensuring efficient reception operations, smooth visitor management, and exceptional service standards at all times.Key ResponsibilitiesFront Desk & Visitor ManagementGreet all visitors warmly and professionally, ensuring a positive first impression of the organisationManage front‑desk operations efficiently, maintaining a calm, courteous, and service‑oriented approachMaintain accurate visitor logs and ensure compliance with access control and security proceduresPrepare and coordinate elevator access for VIP guests, ensuring smooth arrival and departure experiencesCommunication & EnquiriesHandle incoming phone calls, emails, and general enquiries promptly and professionallyDirect visitors and enquiries to the appropriate departments or personnelTake accurate messages and ensure timely follow‑up when requiredMeetings & Scheduling SupportCoordinate and manage meeting room bookingsSupport internal scheduling requirements and assist with meeting arrangements as neededDeliveries & LogisticsManage the delivery log, receiving, recording, and distributing all incoming and outgoing deliveriesLiaise with couriers and internal teams to ensure timely and accurate delivery handlingFacilities & PresentationEnsure the reception area is consistently presentable, well‑organised, and stocked with required materialsReport any facilities or maintenance issues observed at the front of houseValet & Guest ServicesCoordinate valet parking services where applicableSupport VIP and executive guests with discretion, professionalism, and attention to detail