Receptionist

Company Description Bites Health Clinic is a multidisciplinary practice led by Australian Accredited Practising Dietitians and Accredited Exercise Physiologists. The clinic provides individualized meal and exercise programs designed to deliver measurable, sustainable health outcomes. Services support clients managing health conditions or food allergies, optimizing health for fertility, pregnancy, and breastfeeding, enhancing sporting performance, and achieving a healthy weight. Clients can attend in person, receive home visits, or access online consultations via Skype or Zoom. Bites Health Clinic is registered with NDIS, Medicare, SIRA, and Private Health Funds, ensuring accessible services for a wide range of clients.Role Description The Part Time Receptionist at Bites Health Clinic will be responsible for greeting clients, managing check-ins and check-outs, and providing a welcoming and efficient front-desk experience. Day-to-day tasks include answering and directing phone calls, scheduling and confirming appointments, managing email and online inquiries, and maintaining accurate client records. The role also involves processing payments, handling Medicare and health fund claims, coordinating with dietitians and exercise physiologists, and keeping the reception area organized and presentable. This is a full-time, on-site role based at the clinic in Bella Vista, NSW, requiring consistency, professionalism, and a strong customer service focus.Please send your resume to andrea@biteshealth.com by 18th September 2026.QualificationsCandidates should possess strong Receptionist Duties skills, including greeting visitors, managing appointments, and handling front-desk operations.Candidates should possess excellent Phone Etiquette skills to answer, screen, and direct calls in a professional and courteous manner.Candidates should possess solid Clerical Skills for data entry, record keeping, filing, and basic office administration.Candidates should possess clear and professional Communication skills for interacting with clients and team members.Candidates should possess outstanding Customer Service skills to support clients with empathy, patience, and efficiency.Previous experience in a healthcare or allied health setting is beneficial.Basic computer literacy, including use of practice management or booking systems, is preferred.Ability to multitask, prioritize, and maintain confidentiality of client information is essential.