Receptionist

Here at Millennium Hotels UK where we value your skills, encourage growth by nurturing your personality, and your dedication rewarded. You'll learn not only from your fellow colleagues, but also through our M Academy, where you'll be able to advance your career with apprenticeship and develop your career within our Brands.We are currently looking for a friendly, professional, and guest-focused Receptionist to join our Front Office team at The Chelsea Harbour Hotel.Key InformationRole: ReceptionistHours: Flexible shifts, including evenings and weekendsSalary: upto £27300pa

Location: The Chelsea Harbour Hotel, SW10 0XEWhat You'll DoWelcome guests and deliver exceptional customer service at all timesManage check-ins, check-outs, and guest enquiries efficientlyHandle reservations, billing, and administrative tasks accuratelyBuild positive relationships with guests and personalise their experienceResolve guest concerns professionally and effectivelyWork closely with other departments to ensure a seamless guest journeyWhat We're Looking ForPrevious experience in a hotel reception or front office roleExcellent communication and customer service skillsA positive, professional, and approachable mannerAbility to remain calm and organised in a busy environmentExperience with Opera Cloud is desirableFlexibility to work a variety of shifts"At Millennium Hotels & Resorts, we believe our strength lies in our differences.

We foster a culture of inclusion where everyone feels welcome, valued, and empowered to reach their full potential. We are proud to be an equal opportunity employer".About The GroupMillennium Hotels and Resorts owns and operates a portfolio of over 120 hotels worldwide. Properties under the group are placed into collections: Leng's Collection, M Social Collection, Millennium Collection, Copthorne Collection and The Biltmore. Each collection has its own distinct personality, character and clearly defined hotel brands within it, As well as real opportunities to develop and gain promotion within the industry.#CHHCaterer