RECEPTIONIST (OFFICE TOWER)

JOB DESCRIPTION:· Deliver high-standard customer service and face-to-face support.· Represent COBI Towers & COBI Work with a proactive, professional, and service-oriented image.· Keep the reception area clean and tidy; maintain neat uniform and professional appearance.· Greet visitors in person and by phone in a polite and friendly manner.· Record and monitor visitor entry when required.· Receive service requests/complaints from tenants and forward them promptly to relevant teams.· Document tasks, follow up, and ensure smooth progress and completion.· Adhere to building security policies and procedures.· Receive and dispatch mail/parcels and update the mail log.· Identify and respond proactively to tenants’ and visitors’ needs.· Support office/phone setup and administrative requests for members.· Assist in preparing member events and community activities.· Handle administrative, secretarial, mail and delivery tasks as requested.· Manage member check-in and check-out procedures.· Answer phone calls professionally and efficiently.· Coordinate with IT for basic on-site technical issues.· Maintain relationships with vendors to support operations and member experience.· Identify upselling and cross-selling opportunities to increase revenue.· Support the regional operations team in improving efficiency and productivity.Perform other duties assigned by the Property Manager/General Manager.REQUIREMENTS:· Demonstrate good verbal and written English skills.· Demonstrate good communication skills.· Have a teamwork spirit and strong work ethics.· Possess an ability to work in a fast-paced, dynamic team environment.· Be willing to learn new functions, procedures and recognize opportunities to improve.· Ability to prioritize, planning skills, well-organized, multitasking.· Presentation skills, Complaint handling skills.· Ability to analyze situations, evaluate alternatives and come up with workable solutions.· Be Creative, enthusiastic, responsible and “can-do” attitude. SALARY: NEGOTIATE (MINIMUM 15.000.000 GROSS)BENEFITS: · Company-provided laptop/desktop; company car available for business trips· Opportunities to attend overseas exhibitions, research programs, and Korea trips (for outstanding employees)· Full salary-based social insurance coverage· Free coffee, tea, and soft drinks at the office· Employee discounts on all COBI GROUP products· Foreign language training support: 50% of monthly tuition (up to 1,000,000 VND/month)· Child tuition support: 500,000 VND per child (from 3 years old). Up to 2 children per employee· Domestic & international business trips: All expenses covered by the company. Additional daily travel allowance· Overtime compensation in accordance with Labor Law· Annual health check-up· Salary review once per year & 13th-month salary· Seniority allowance: +300,000 VND/year (after every 12 months of service)· 12 days of annual leave· Trade Union membership upon signing official labor contract, with full benefits for holidays, birthdays, and welfare programsOTHER INFOMATION:· Time to work: · Shift 1: 8:00 - 16:30 · Shift 2:9:30 - 18:00 · Shift 3: 11:00 - 19:30· From Mon to Sun (1 day off/week)· Location: 16Fl, Cobi Tower II, 2-4 street 8, Tan My Ward, HCMC.· Contact: 0932145469 or email chaubttn@cobione.com