Receptionist / Patient Coordinator

About The ClientA premium aesthetic and dermatology clinic in Dubai offering advanced solutions in aesthetic medicine, dermatology, and hair restoration. The clinic focuses on delivering personalized treatments, high standards of clinical care, and a premium patient experience.About The RoleWe are looking for experienced and professional Receptionists / Patient Coordinators to join our client's team in Dubai. The ideal candidates will have previous experience in a clinical or aesthetic healthcare environment, excellent communication and client-handling skills, and the ability to deliver an exceptional patient experience.Key ResponsibilitiesManage the complete patient journey, from initial inquiries and appointment scheduling to treatment coordination and follow-upsWelcome patients and provide a professional, personalized, and premium front-desk experienceHandle patient inquiries through phone calls, WhatsApp, emails, and in-person communicationCoordinate appointments, consultations, and treatment schedules with doctors, nurses, and other clinical staffExplain clinic services, aesthetic treatments, and available packages while supporting patient conversion and retentionMaintain accurate patient records, appointment schedules, and administrative documentation while ensuring confidentialityHandle patient concerns and feedback professionally while maintaining high standards of customer service and clinic operationsRequirementsRussian, Tunisian, Moroccan, Uzbek, Kazakh, or European candidates preferredPrevious clinical experience as a Receptionist or Patient Coordinator is mandatoryExperience in an aesthetic, dermatology, cosmetic surgery, or premium healthcare clinic is highly preferredStrong patient coordination, appointment management, and client relations skillsExcellent communication, interpersonal, and customer-service skillsPrevious experience in sales, treatment coordination, patient conversion, and retention is an advantageProfessional and well-presented, with the ability to confidently interact with VIP and high-profile clienteleStrong organizational and multitasking skills, with the ability to work efficiently in a fast-paced clinic environmentAvailable for full-time employment in Dubai