Referral Partner

Company Description MedVectis partners with healthcare organizations to transform complex revenue cycle data into clear, reliable financial intelligence that financial leaders and capital partners can trust. By structuring billing and reimbursement information for decision-making, MedVectis helps reduce uncertainty caused by denials, underpayments, and inconsistent reporting. The company’s platform and advisory framework connect operational revenue activity with financial oversight, revealing hidden risk and strengthening revenue integrity. MedVectis works closely with healthcare operators, CFOs, revenue cycle professionals, lenders, and strategic advisors to bridge the gap between day-to-day operations and capital markets. This collaboration supports more accurate reporting, stronger financial strategy, and a solid foundation for sustainable growth and capital readiness.Role Description The Referral Partner is a full-time, on-site role based in Ontario, CA, responsible for supporting patient referrals and coordinating information between healthcare providers, payers, and internal teams. Day-to-day responsibilities include receiving and processing referral requests, verifying insurance information, and ensuring that prior authorizations and related documentation are completed accurately and on time. The role involves frequent communication with patients, clinical staff, and external partners to clarify requirements, address questions, and facilitate a smooth referral experience. The Referral Partner maintains detailed records in practice systems, monitors referral status, and follows up on outstanding items to avoid delays in care or reimbursement. This role contributes to overall revenue integrity by helping ensure that referrals are properly documented and financially aligned with payer requirements.Qualifications Strong Communication and Customer Service skills to interact effectively with patients, providers, and payer representatives.Solid understanding of Medical Terminology and Prior Authorization processes to accurately manage referral requirements.Knowledge of Insurance coverage, benefits, and eligibility verification to support accurate and timely referral processing.Experience working in a healthcare, medical office, or revenue cycle setting, with familiarity using electronic health record or practice management systems.Detail-oriented approach, reliable follow-through, and ability to manage multiple referrals and deadlines in a fast-paced environment.High school diploma or equivalent required; additional coursework or certification in medical billing, healthcare administration, or related field is beneficial.Ability to work collaboratively on-site in Ontario, CA, maintaining confidentiality and complying with all regulatory and privacy standards.