Regional Administrative Manager

Offit Kurman, an AmLaw 200 law firm, is seeking a Regional Administrative Manager to support their New York and New Jersey law offices. The Regional Administrative Manager leads administrative operations and support staff across an assigned region, ensuring the delivery of high-quality administrative services, operational efficiency, and consistent support for attorneys and business professionals. This role oversees staffing, performance management, training, and office operations while partnering with firm leadership and administrative departments to maintain service excellence, promote employee engagement, and support business objectives.ResponsibilitiesLead administrative and office support staff across the region, coordinating workloads and monitoring performance, attendance, and service delivery. Partner with the Director of Administration and Human Resources on recruiting, staffing, employee relations, performance management, and corrective action. Set performance expectations; conduct evaluations; and provide coaching, development planning, and feedback. Coordinate onboarding, training, and professional development with Human Resources and Knowledge & Innovation. Work with attorneys and office leaders to understand support needs and align administrative resources with business priorities. Monitor staffing levels, workflows, and resource use to maintain efficient, responsive support. Promote a collaborative, accountable, service-oriented culture across administrative teams. Oversee regional office operations and workplace standards, maintaining professional, functional, and efficient environments. Manage office supply and operating budgets, using resources responsibly and cost-effectively. Partner with Facilities, Information Technology, Human Resources, Finance, and other departments to address operational needs and support office initiatives. Help attorneys and staff resolve issues and connect them with appropriate firm resources. Provide the Director of Administration with updates and recommendations on staffing, operations, service levels, and regional needs. Support employee engagement, recognition, and culture-building initiatives with firm departments and office leadership. Identify and implement improvements to administrative processes, service delivery, and operational efficiency. Perform other duties as assigned. QualificationsBachelor’s degree or an equivalent combination of education and experience. At least five years of management experience leading teams with varied roles and responsibilities. Experience in office operations, administrative management, workforce planning, and workflow improvement. Experience with performance management, coaching, training, and staff development. Proficiency in Microsoft Outlook, Word, Excel, and PowerPoint. Strong leadership, customer service, relationship-building, communication, organization, and time-management skills. Sound judgment and problem-solving ability, including conflict resolution and decision-making. Ability to manage multiple priorities, work effectively across all levels of an organization, influence stakeholders, and drive process improvements. Attention to detail, accountability, follow-through, professionalism, and discretion with confidential information. Law firm or professional services experience strongly preferred.