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Regional Director of Operations

Derby City Hospitality · Louisville, KY

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Derby City Hospitality is a family-owned hotel development and management company with a growing portfolio of limited-service hotels across Kentucky! We are now accepting applications for the role of Regional Director of Operations.Position OverviewThis dynamic leadership position combines operational oversight of existing hotels with direct involvement in new hotel development. The Regional Director of Operations will play a key role in driving performance across the current portfolio while participating in brand compliance for new builds and renovations. This is a hands-on, growth-focused role ideal for a hospitality professional who thrives in both operations and project execution.ResponsibilitiesHotel OperationsLead and support General Managers to achieve financial goals, service standards, and guest satisfaction targets.Review property performance through P&L analysis, STR data, and brand metrics, identifying opportunities to improve profitability.Conduct regular property visits to ensure operational consistency and efficiency, brand compliance, and team development.Partner with Revenue Management, Sales, and Finance to optimize performance and streamline processes.Develop and maintain SOP’s with ownership and General Managers to streamline operationsCoordinate with ownership and provide support through renovation cycles and new developmentsReinforce Derby City Hospitality’s culture of accountability, teamwork, and service excellenceMay be asked to serve as a temporary on-property leader, if neededLeadership & GrowthServe as a bridge between property operations and corporate leadership, aligning field execution with company goals.Provide coaching and mentorship to property leaders to strengthen performance and retention.Contribute to the company’s development strategy and long-term operational standards.Identify efficiencies and cost-saving opportunities across the portfolio.QualificationsBachelor’s degree in Hospitality Management, Business, or a related field (recommended)Minimum 5 years of multi-property hotel operations leadership experienceFamiliarity with major hotel brands (Marriott, Hilton, IHG, Hyatt, etc.)Strong financial acumen with proven experience interpreting and acting on P&L dataExcellent communication, organization, and project management skills.Ability to travelJob Type: Full-time

Benefits

Dental insuranceEmployee discountHealth insurancePaid time offVision insuranceExperience:Hotel management: 5 years (Required)Work Location: On-Site / Hybrid; Some Travel Required