Regional Operations Manager

A leading, cleaning-led facilities services provider is looking for a commercially astute Regional Operations Manager to take ownership of a high-profile retail portfolio spanning the South East, South West, London, the Midlands and the East of England. This is a senior, client-facing leadership role with genuine autonomy.The OpportunityFull ownership of a circa £4.5m P&L across a portfolio of retail shops and retail/business parks, Birmingham down to BristolLead a team of 3 Area Managers, plus a wider matrix structure managing multi-site and subcontracted resourceA portfolio of genuinely prestigious accounts; including a major high-street retail name, a large international fashion brand (30–40 stores, recently re-secured), automotive showroom sites and shopping centre locationsSenior stakeholder exposure; you'll be the face of the business with client leadership teams and managing agents, run through a structured cadence of site visits and Quarterly Business Reviews rather than daily site attendanceA cleaning-led role with security as a complementary, secondary discipline on some contractsWhat You'll BringA strong track record in retail cleaning-led FM / soft services, ideally with P&L responsibility of £2.5m or moreExperience managing multi-site teams and subcontractors across a wide geography, within a matrix reporting structureCommercial astuteness and the confidence to challenge clients and managing agents constructively while upholding standardsStrong, resilient people leadership; staff and subcontractor management is central to this roleA full UK driving licence and willingness to travel extensively; a base within the Milton Keynes / wider Home Counties corridor would suit the territory wellThis client is open-minded on candidate profile; equally interested in established Regional/Operations leaders with a long FM track record and in up-and-coming operators ready for their next step up.What's On Offer£55,000 base salaryFully electric company vehicleA high-profile, senior role with real scope to shape a growing retail portfolio