Regional Vice President OF SALES & MARKETING –Dubai

About the jobCaracole- Regional Vice President OF SALES & MARKETING – (based in Dubai)Reports To: Vice President International Sales, CaracoleExpatriate

Location: Based in Territory, ideally based Dubai.

Extensive regional and international travel requiredTravel: Estimated % of time traveling regionally/internationally — TBDCompensation: Competitive base salary + % of sales growth**Luxury Furniture Industry Experience Required**MissionGrow Caracole's sales and brand awareness across the sales territory in a substantial, sustained way, putting Caracole firmly on the map among the region's leading home furnishing brands.Authority & Decision Rights

• P&L ownership
• Marketing budget authority in line with the agreed business plan.
• Pricing and discount authority in consistent with WW pricing and discount strategy.
• Contract and distributor-agreement signing authority in agreement with HQ.
• Hiring and termination authority for the regional team within the agreed P&L.
• Authority to design sales incentive and compensation plans for the regional team.

Key Responsibilities

Business & Revenue Growth

• Develop the business plan for the region.
• Own the performance of sales across the sales territory, maximizing sales, brand, and business development.
• Build and execute a market prioritization and sequencing plan across sub-regions throughout territory reflecting differences in retail structure, price positioning, and consumer behavior across these markets.
• Grow existing retail accounts and develop new ones throughout the territory.
• Develop new sales channels and prospects, including architects/designers, contract/hospitality, and e-commerce, in viable markets.
• Develop a region-specific e-commerce strategy across relevant platforms.
• Negotiate product placement and use sales analysis to drive high-volume performance.
• Establish quotas and sales goals for the sales team, accounts, and channels.
• Forecast long-range account sales and inventory needs; communicate regularly to corporate departments.
• Represent the company at trade shows and furniture markets in the USA, sales territory, and at other events that influence sales success.Distributor & Partner Management
• Select, contract, and manage distributor, agent, and sales-rep relationships in each market within the territory.
• Establish distributor/agent selection criteria and performance standards.
• Evaluate distributor and partner performance regularly; renegotiate or exit underperforming relationships as needed.Team Leadership
• Manage and develop the team of brand managers and sales agents.
• Hire, manage, and, when necessary, exit members of the regional team.
• Build a succession and development plan for key regional roles.
• Provide leadership and innovative solutions to overcome logistical and business challenges.
• Manage and conduct sales training so sales associates and the architect/designer community understand the features and benefits of Caracole products.Marketing & Brand Building
• Develop the marketing plan for the region and for the most important clients.
• Monitor, support, and recommend advertising, marketing, and branding activities.
• Partner with the Marketing Department to plan advertising and communications that support company objectives for service, market participation, and growth.
• Advise the Executive Team on the brand's international image, display, collateral, marketing, and digital presence.
• Monitor the region for counterfeit or IP-infringing products and coordinate with Legal on brand and design protection.Customer & Account Management
• Ensure accounts are serviced to Company standards and policies.
• Conduct Quarterly Business Reviews with the sales team and key accounts.
• Build and maintain strong business relationships with customers and external trade contacts.
• Ensure customer satisfaction; gather and relay feedback to corporate departments to drive continuous improvement.
• Resolve customer complaints and requests, including issues of quality, pricing, on-time delivery, product style, and market representation.
• Act as a trusted advisor, promoting goodwill and a positive Company image through forward-thinking sales and business practices.Product & Cross-Functional Collaboration
• Ensure strong representation of Company core products in the region and in key clients' assortments.
• Analyze regional needs and trends and translate them into recommendations on product development, inventory, and marketing support to raise the business to a world-class level.Corporate Coordination & Reporting
• Maintain effective working relationships and communication with Company personnel and management.
• Set sales goals with Corporate management in line with Company objectives and track progress.
• Keep Corporate informed of territory activity, competitive changes, and significant issues.
• Complete required reports and records accurately and on time.
• Schedule and manage overseas business trips within the territory.
• Attend meetings as required, in person or remotely.
• Bring creative, proactive solutions to improve the business, brand, and Company — within the territory and globally.Success Metrics
• Year-over-year double-digit revenue growth.
• Gross margin / profitability in the region, alongside revenue growth.
• Substantial opening of new accounts in retail, contract, and e-commerce.
• Brand awareness growth in priority markets.
• Sales team growth, capability, and retention.
• Increasing customer satisfaction.Key Qualifications & Education
• College degree or equivalent.Required KnowledgeLuxury Furniture Industry Experience
• Good knowledge of the sales territory.
• Understanding of high-end market, consumer behavior, and retail distribution (furniture & design preferred).
• Understanding of product positioning and competitive conditions.
• Knowledge of sales and marketing techniques and principles.Experience
• 10+ years sales experience required.
• 5+ years managing a sales team preferred.
• 5+ years' experience living, traveling, and working across the Middle East and Africa.
• Travel to and visa recipient from USA and sales territory.Abilities
• Excellent sales and communication skills.
• Well organized, with strong problem-solving abilities.
• Strong interpersonal and people management skills.
• Working knowledge of CRM, sales-analytics, and AI-enabled sales tools.
• Fluent in English; another regional language a plus.Preferred Skills
• Experience with a luxury brand.
• CRM knowledge.