Relationship Banker

Company Description First Carolina Bank is a high-touch community bank serving clients across North Carolina, South Carolina, Virginia, and Georgia, including the Atlanta area. The bank focuses on doing the fundamentals of banking exceptionally well, delivering reliable, personalized service to individuals and businesses. First Carolina Bank is committed to making a positive impact through giving back, volunteering, and supporting local community initiatives. The bank operates as an Equal Housing Lender and Member FDIC, and maintains strict privacy, security, and compliance standards across all channels, including its LinkedIn presence.Role Description The Relationship Banker is a full-time, on-site role based in Sandy Springs, GA. This position is responsible for building and maintaining strong client relationships, providing personalized banking solutions, and serving as a primary point of contact for retail and small business customers. Day-to-day responsibilities include assisting clients with deposits, withdrawals, and account inquiries; opening new accounts; explaining banking products and services; and identifying opportunities to deepen relationships. The Relationship Banker will also support loan inquiries and applications, handle basic financial service needs, resolve customer issues promptly, and collaborate with branch team members to ensure an excellent client experience.Qualifications Candidates should possess strong Relationship Building and Customer Service skills to engage clients and foster long-term partnerships.Candidates should possess knowledge of Financial Services and Finance to effectively explain products and support everyday banking needs.Candidates should possess familiarity with Loans to assist with applications, documentation, and basic credit inquiries.Relevant experience in retail or community banking, or a closely related financial services environment, is preferred.Excellent communication, problem-solving, and interpersonal skills, with attention to accuracy and detail in transactions.Ability to work on-site in a branch setting, collaborate with team members, and adapt to changing customer needs.High school diploma or equivalent required; additional education in business, finance, or a related field is a plus.