Relationship Manager

📢 Hiring Relationship Manager (RM) – Diya Greencity Private Limited🏢 Company: Diya Greencity Private Limited📍 Location: Raj Nagar Extension, Ghaziabad, Uttar Pradesh, India🛑 Role: Assistant Relationship Manager (ARM)📅 Employment Type: Full-Time (On-Site)Diya Greencity Private Limited is looking for a highly motivated and customer-focused Relationship Manager (ARM) to join our team for our affordable group housing project – Diya Greencity.This project is developed under the affordable housing policy of Awas Bandhu, U.P. Housing & Development Board, Uttar Pradesh Government, offering a great career growth opportunity for individuals looking to establish themselves in the real estate and housing sector.Key Responsibilities:✅ Act as the primary point of contact for customers, handling queries and providing accurate resolutions.✅ Build and maintain strong relationships with customers, ensuring high satisfaction levels.✅ Assist in the home-buying process, guiding customers through documentation and post-sales support.✅ Collaborate with sales, CRM, and legal teams to streamline customer communication.✅ Track customer interactions using CRM software and maintain detailed records.✅ Address and resolve customer complaints efficiently while ensuring a positive customer experience.✅ Analyze customer feedback and provide insights for service improvement.✅ Ensure compliance with company policies, legal regulations, and industry best practices.✅ Work closely with the management team to enhance overall customer engagement and retention.Qualifications & Skills:✔️ Bachelor’s degree in Business Administration, Marketing, or a related field.✔️ 5+ years of experience in customer relationship management, preferably in real estate or housing projects.✔️ Strong interpersonal and negotiation skills to build and maintain customer relationships.✔️ Excellent verbal and written communication skills in English and Hindi.✔️ Proficiency in CRM software and Microsoft Office tools.✔️ Analytical mindset with the ability to interpret customer data and market trends.✔️ Ability to work under pressure, handle multiple tasks, and meet deadlines.✔️ Flexibility to work on weekends or extended hours if required.Work Timings:📅 Monday to Saturday⏰ 9:30 AM to 6:30 PM💰 Salary & Benefits: Competitive salary + Performance-based incentives🚀 Why Join Us?✨ Opportunity to work in a state government-backed affordable housing project.✨ Career growth prospects in the real estate sector.✨ Positive and professional work environment.📩 How to Apply?Interested candidates can apply through linkedin or send their resume to whatsapp athttps://wa.link/9w1f2w📌 Project Website: https://diyagreencity.com📌 Project Location: Google Maps👉 Join us and contribute to providing quality affordable housing to our valued customers!