Relationship Manager

Company Description RadiantBiz Management Consultancy is a leading business setup consultant based in Dubai, serving entrepreneurs, business owners, and corporate leaders from over 108 countries. The firm offers end-to-end support for business setup, banking services, and strategic consulting for startups, SMEs, corporates, and multinational organizations. With relationships across 30+ banks in the UAE, RadiantBiz helps clients access transaction banking, trade finance, tax advisory, bookkeeping, VAT, auditing, and commercial financing. The team of experienced industry professionals provides tailored strategies to drive successful business launches and sustainable growth in the UAE. With over 5,000 clients and a strong focus on customer experience, RadiantBiz treats each client’s business as a partnership and prioritizes long-term success.Role Description This is a full-time, on-site Relationship Manager role based in Dubai, United Arab Emirates. The Relationship Manager will build, maintain, and grow strong client relationships, serving as a primary point of contact for entrepreneurs, SMEs, and corporate clients throughout their business setup and banking journey. Daily responsibilities include understanding client needs, coordinating with internal teams and bank partners, presenting suitable solutions, and ensuring timely completion of documentation and processes. The role involves proactively identifying opportunities for cross-selling services such as transaction banking, trade finance, tax advisory, and consultancy offerings, while monitoring client satisfaction and resolving issues. The Relationship Manager will also support business development efforts, contribute to client retention strategies, and represent RadiantBiz professionally in meetings and networking activities.QualificationsStrong relationship management and client servicing skills, with the ability to build trust and maintain long-term partnerships.Experience in banking, financial services, or business setup consultancy, preferably within the UAE or GCC region.Excellent communication, negotiation, and presentation skills, with fluency in English; additional languages are an advantage.Solid organizational and time-management abilities, including handling multiple client accounts and meeting deadlines.Understanding of UAE business setup processes, corporate structures, and basic regulatory requirements is highly beneficial.Comfort working with CRM tools, MS Office (Word, Excel, PowerPoint), and other client management systems.Bachelor’s degree in Business, Finance, Management, or a related field; relevant professional certifications are a plus.Proactive, service-oriented mindset with a commitment to ethical, inclusive, and non-discriminatory professional conduct.