Relationship Manager

Company Description RadiantBiz Management Consultancy is a leading business setup firm based in Dubai, supporting entrepreneurs, SMEs, corporates, and multinational organizations in launching and expanding their businesses in the UAE. The company offers end-to-end solutions, including business setup, banking support, transaction banking, trade finance, and a broad range of advisory services such as tax, VAT, bookkeeping, auditing, and PRO & visa services. With relationships across 30+ banks in the UAE and more than 5,000 clients from over 108 countries, RadiantBiz provides tailored strategies that address diverse business needs. The team of experienced industry experts works as partners to clients, focusing on seamless setup, strong brand visibility, and sustainable revenue growth. Customer success is central to RadiantBiz’s culture, and the organization is committed to delivering excellent service and long-term value.Role Description The Relationship Manager is a full-time, on-site role based in Dubai, United Arab Emirates. This role is responsible for building, maintaining, and expanding strong relationships with clients seeking business setup, banking, and advisory services in the UAE. Day-to-day tasks include understanding client requirements, providing guidance on company formation and banking solutions, coordinating with internal teams and partner banks, and ensuring timely delivery of services. The Relationship Manager will monitor client accounts, follow up on documentation and compliance, and proactively identify opportunities for cross-selling services such as tax advisory, bookkeeping, VAT, auditing, and PRO & visa services. The role also involves preparing proposals, managing client communications, resolving issues, and contributing to business growth through lead generation, referrals, and a high standard of client experience.Qualifications Client relationship and account management skills, including the ability to build trust, manage expectations, and maintain long-term partnerships.Business development and sales abilities, such as lead generation, consultative selling, and identifying cross-selling and upselling opportunities.Knowledge of UAE business setup processes, banking products, transaction banking, and trade finance, or strong willingness and ability to learn these areas quickly.Strong communication and interpersonal skills, including clear verbal and written communication and effective stakeholder management.Organizational and coordination skills, including attention to detail, time management, and the ability to manage multiple client engagements simultaneously.Analytical and problem-solving abilities to understand client needs, interpret regulatory requirements, and propose practical solutions.Proficiency with common office and CRM tools to track client interactions, maintain records, and prepare reports and presentations.Bachelor’s degree in Business, Finance, Management, or a related field; relevant experience in consultancy, banking, or corporate services in the UAE is an advantage.