Relationship Officer – Branches

Relationship Officer – Branches

Location: Dubai, UAEFunction: Retail Banking / Branch Sales

Employment Type: Full-TimeWe are looking for dynamic and target-driven Relationship Officers – Branches to support retail banking sales across the branch network.

The role will focus on customer acquisition, relationship management, and promoting suitable banking products to branch customers.Key ResponsibilitiesAcquire new customers through branch walk-ins, referrals, and self-generated leads.Promote and sell retail banking products such as Personal Loans, CASA / Liability Accounts, Fixed Deposits, and other banking products.Understand customer requirements and recommend suitable financial solutions.Identify and maximize cross-selling and upselling opportunities.Support customers with application forms, documentation, and onboarding.Build and maintain strong long-term customer relationships.Achieve assigned monthly sales, revenue, and acquisition targets.Ensure applications comply with the bank’s KYC, credit, compliance, and regulatory requirements.Coordinate with branch operations and internal departments for smooth processing of applications.Maintain accurate customer and sales records.RequirementsMinimum 1 year of Retail Banking / Branch Sales / Relationship Management experience.Experience selling Personal Loans / Liabilities / CASA / Deposits preferred.Strong sales, negotiation, and customer relationship skills.Proven ability to achieve monthly sales targets and incentives.Good understanding of retail banking products and customer documentation.Strong communication and interpersonal skills.UAE banking / financial services experience preferred.Comfortable working in a branch-based, customer-facing sales environment.LinkedIn SkillsRetail BankingBranch BankingRelationship ManagementBanking SalesPersonal LoansLiability SalesCASAFixed DepositsCustomer AcquisitionCross-SellingUpsellingRetail Banking ProductsCustomer Relationship ManagementLead GenerationSales TargetsCustomer OnboardingKYCBanking ComplianceFinancial ServicesCustomer ServiceSales NegotiationBranch OperationsPopular Job TitlesRelationship Officer – Retail BankingBranch Relationship OfficerRetail Banking Relationship OfficerBranch Sales OfficerPersonal Banking OfficerRetail Sales OfficerRelationship Executive – BankingLiability Sales OfficerPersonal Loan Sales Officer