Relationship Officer

Company Description TEFILLAH Commercial Brokers is a growing financial institution in the UAE, led by experienced sales professionals. The company specializes in distributing official financial products from banks across the UAE, with a strong focus on quality service and compliance. TEFILLAH aims to become a leading financial product distributor in the UAE banking market, offering innovative and customer-focused solutions. Team members join a dynamic environment with opportunities to contribute to the company’s growth and establish strong relationships with banking partners and clients.Role Description The Relationship Officer is a full-time, on-site role based in Dubai, responsible for managing and growing relationships with customers and banking partners. Day-to-day tasks include identifying client needs, promoting and explaining bank financial products, and supporting clients through the application and onboarding process. The role involves maintaining regular contact with clients, responding to inquiries, resolving issues, and ensuring high standards of customer service. The Relationship Officer will work closely with internal sales and finance teams to achieve sales targets, update records, and provide timely reports. This position requires a proactive approach to business development, networking within the market, and representing TEFILLAH professionally at all times.Qualifications Candidates should possess strong Business Relationship Management skills to build, maintain, and grow client and bank partner relationships.Candidates should possess Finance knowledge to understand banking products, credit processes, and basic financial concepts.Candidates should possess excellent Communication skills to explain complex products clearly and interact effectively with diverse stakeholders.Candidates should possess solid Customer Service skills to handle inquiries, resolve issues, and deliver a positive client experience.Candidates should possess Sales skills to identify opportunities, meet targets, and support the expansion of TEFILLAH’s market presence.Relevant experience in banking, financial services, or commercial brokerage is highly beneficial.Ability to work in a fast-paced environment, with strong organizational and time management skills.Proficiency in English; knowledge of additional languages commonly used in the UAE is an advantage.Minimum of a diploma or bachelor’s degree in Business, Finance, Marketing, or a related field